Mocha Iced Coffee completely disgusting and bitter. Plus coffee grounds at the bottom of the cup! What a waste of money. Don't employees realize that times are hard and going to fast food restaurants now a days is a treat more than a necessity. We're spending our hard-earned money on their products it shouldn't be garbage!! Management really needs to better train their employees.
Rude staff. Rushed my order and didn't give my muffin. Woman at drive through window seemed displeased and disinterested in helping us
This literally has to be one of the worst Tim Hortons ever. Terrible service. Honestly 1 star is being nice..
The cashier kept rushing through my order so we had to pull up. Then forgot half the order in the bag after making us wait. GO TO ANOTHER TIM HORTONS
Mr manager came storming through the door banging chairs around, took my order incorrectly, didn't give me my donut, donut was soaked in oil, breakfast sandwich was okay, coffee was okay, everyone was yelling a foreign language.
I used to come here because they get my order right every time (unlike Eggert and Kensington) but won't anymore after the cashier tried to steal my change.
God. Why do I keep coming here. Personally I think Dunkin and Starbucks are better. My kids like it. But coffee is bitter,acidic and taste like it's been sitting around for hours. Orders are always wrong. The sandwiches..ugh..disgusting and turn up the toaster..bagels are always barely toasted. Cold with a mountain of cream cheese..just gross. Hate this place but to each their own. My kids like it..so whatever.
I don't want to be insensitive. However, the girl who took care of my order and I had a huge language barrier.Maybe for the future, include picture menu with items available for easier communication. Like point and click. One can still communicate quantities with no. of fingers.The reason I did not give 5 stars was because her partner at the counter saw the struggle and did not help her. At all. I ended up with coffee and Tim bits and that's because I pointed to the ad on counter. I wanted a wrap and drink.Someone should have given her help in communicating.
They forgot two sandwiches gave me an extra bagel when I ordered one didn’t give me the receipt then when I came back they said they couldn’t show me my total or give me my receipt. Completely Negligent you guys are terrible and charged me for food I didn’t even get. They couldn’t even show me the total of my items. Terrible service
Customer needs some work repeated my order 3× and they still got it work