Very understaffed. No excuses post covid it's time to hire at a more lucrative wage if you can't get employees instead of just apologizing to every customer.Waited 20 minutes after seated just for a menu to get a drink. Hostess and waitress were same person. Food was average at best. Not worth an extended wait. Portions were appropriate to pricing. Food drastically under seasoned. Beers were good but not worth $8Overall 2.2/5Return? Not likely
I don't know if this place didn't live up to my expectations, or if it really did fall flat. The appetizers, while good, are very small. To be fair they are called small plates. But if you plan to get one or two appetizers to share for the table you'll quickly run short. It took 50 minutes between ordering and getting food, this was a Saturday at 7-8 PM so the place was busy. I had the `Green Curry` and it missed my expectations. The rest of my party thought their food was better. Maybe it was just my choice.I want to give this place any and all benefits of the doubt that maybe it was just me, or just this time. After all I live downtown and can never get a seat or reservation. There must be something that other people see that I didn't this time.PS - the lady with the pink glasses - She works too hard. I literally saw her ZOOOOMING around the place the whole time basically tending to everyone and everything she physically could. Impressive, but made me anxious.
Really cool place in the basement of a historic building in the downtown area. My party of four came here on a Saturday night and found free street parking nearby with ease. The service was good and the food was great!
Amazing, nice lil joint in the cut...u can cuff your shorty while inhaling dumplings and Ramen. Totally would recommend. Great bar and bartender..
This restaurant was extremely disappointing! The service was abysmal and the management was invisible for a Friday night. After numerous opportunities to apologize for multiple errors and delays the waitress chose to run and hide and no management support for the customer. Food was meh. Rude service is hard to forgive when we sat there waiting over an hour for ramen. While many other tables received their orders after us. Sato: WAKE UP!! Your ramen isn’t bad but your service is despicable.
Absolutely delicious food. Loved the takoyaki we ordered 3 different types of Ramen and they were all amazing. Nice and pleasant atmosphere, friendly service. Order everything and share.
Made reservations but when we got there it wasn't full. We were greeted and seated write away. The restaurant was clean and nice atmosphere. Food came out in a timely manor. Ramen was great, sushi and sticky bun was okay. Would love to try more items on the menu.
Ordered takeout (steamed bun, eel and avocado roll, and "sato" ramen).Employee who greeted me upon arrival was cold and uninviting.When I arrived back at my place and opened the bag, found no chopsticks in the bag (a minor inconvenience), but also found that I had been given a shrimp tempura roll, not the eel roll that was ordered (potentially dangerous for anyone with a crustacean allergy), and the ramen was missing its egg.At least the steamed bun was decent, but overall disappointed with what I expected to be a great experience based on other reviews.
Friendly knowledgeable staff. Amazing food and beverages! ????
Probably my favorite restaurant in all of Buffalo. A favorite period. Simply can't go wrong. The drinks accompany the food well and the food always hits.