Food is always fresh and accurate. Pick up times are fair and always ready when scheduled
Customer service has gone downhill at this location. On a very slow day I went into this Delaware location and 3 employees were standing there. Not even one of them greeted me with welcome to Moe's. "That is common now at this Moe's "I would have gotten over that really quickly if they atleast greeted me when I was standing in front of them. Instead it was awkward silence until they eventually decided to take my order. The quality of the food has gone down so much I will either travel to a different Moe's, or just stop going altogether. I highly do not recommend wasting your time at this location.
Seemed very overpriced for the quality of food that was produced, unfriendly staff who were in a rush who only seemed to care about how fast they could get us through their line.
The service and decro was blah but one thing that I did not like was that the fabric on all the chairs were dirty/soiled. The bathrooms could do for a cleaning also.
Came in for lunch at 11am one day: The food was old and dry, didn’t look fresh, and the rice could crack a tooth. Whoever the manager on shift was, needs to reevaluate having a good product.
just needs to be cleaner. and instructions employees not to touch food with the same gloves they use for cleaning and touching register
I ordered a side of the loaded potatoes. The guy put steak on it and I informed him that I wanted just the side as it’s shown. There isn’t any meat. Just potatoes and topping. He walked away. I asked someone to please correct it and she put cheese on top. I said forget it I don’t want it. The next person in line said she would fix it. They packed my bag and it get to the car to open the container and it’s just a huge cup of queso cheese! There is a few cold potatoes and bacon. It looks like a cup of soup. I’m upset I paid for this. It’s inedible! The staff was nice about it but they should really be taught how to make this the correct way. No one wants a cup or queso cheese with some cold potatoes!
I've been to this Moe's more than a few times, they're fast and accurate. Food is always great.
I have ordered here three times and each time was more of a joke then the last. When you order online they mess up your order and when you order it in person they mess up your order with a bad attitude.The food is over priced, bland and it is an over all terribly made burrito with pockets of ingredients but mostly just bland rice. It reminds me of sub par cafeteria food.There are so many good places around you could get better tacos and burrito it's a wonder they are still open.
Very clean. Food was good