Worst night staff I’ve ever seen I rarely go there and every time there’s an issue once was given the wrong orderSecond time food was not wrapped just thrown in the bag with a wrapperThis time I got the wrong order went back to get it the correct order and didn’t give me what I ordered
We waited in line at the drive-through for longer than expected, there were only two vehicles in front of us. We ordered two sweet teas expecting to pay $1 each. We had been to another McDonalds the day before and paid $1 each. When we got to the window, the total was $5.38. We had already given our credit card to the cashier when we told her to cancel the order, that was too much to pay for two teas. We didn't realize she changed our card, and did not cancel/refund the $5.38.Unfortunately, this is the only store we ever have issues with. We will not be returning to this particular store.
Sat in line for a half hour, and surprise, the ice cream/ milkshake machine was down. They could have told us when we placed the order instead of waiting another 15 minutes until we got up to the window since that was half the order.
Second and last time we’ll come to this location. We came around 1:30 am and waited in line for about 20-30 minutes. Then waited for our order to be taken for 5 minutes. The mic was very distorted so we could barely understand what the guy was saying. Literally took the first part of our order and then told us to pull around. We gave him the rest and paid. Waited to pick up our food for 15 minutes. So ridiculous. And it gets even better. They even messed up our order. They forgot a fry and gave us a medium drink when we wanted a large. Service sucked tbh. So understaffed. Will never be back
If I could give zero stars I'd be glad to. Nobody knew what was going on and the lady who was in charge (I only assume she was in charge because she was shouting louder than everyone else) was of little help. Everybody there, customers and employees were very agitated. I almost forgot, the burgers were assembled upside down (I use the word assembled loosely, as nothing was really stacked properly)
I was there yesterday to buy a coffee and ice coffee. Coffee was cold and ice coffee was taste weird..no sugar cane syrup added. Not happy because what I sent.
Today the hamburger was dry, bun was stale and the fries were so bad not even the seagulls wanted them. On the brighter side, the coke was wet.
Ever one was very nice my order was sine pretty fast Thank you
Food disgusting and horrible Customer Service not to mention, it's an unsafe neighborhood.
they need new employees ones that can actually read and fill the order properly