Took 25 mins to get through a line with only three cars and you get to the window and see your cup caps being stored in rust and grime. Ordered three mcchickens and got two and a hot n spicy….
Only because you can’t leave 0. We were there on Saturday, July 2 around 1:45 pm. We waited in line and waited in line, the cars ahead of us weren’t moving. Finally, we moved up to order. My husband started giving our order, after giving one part, the microphone went dead. We sat there for 15 minutes, waiting. I became fed up, got out the car and walked up to the window. There weren’t any vehicles there. I looked in the window, there were 2 employees there. One was drinking and the other was playing on her phone. I knocked on the window and didn’t get a response. My husband pulled up in the car, told me to get in, we were late for the wedding. As we pulled past the drive up, an employee finally opened the window. We have never experienced such terrible service. Seeing that this has also a complaints previously, I wonder how they stay in business. DO NOT GO this MacDonald’s.
Worst McDonald’s I’ve ever been to. Ordered curbside and they only brought out 3 or our 5 drinks and then acted like we were inconveniencing them by asking for the rest of our order. Once they brought out the last 2 drinks they were wrong so I had to go in to have them fixed. There was no ice in any of our drinks and they were all warm and disgusting. We were there for about a half hour for our curbside order which was meant to be a quick stop before our 4 hour drive home.
I waited for twenty minutes and the three people ahead of me were never served and didn't have their order taken in said twenty minutes. The staff was rude to the only customer that they spoke to and they only took care of the drive-thru orders. The dinning area was a mess with litter and the staff were not wearing hairnets or gloves.
I've been in the drive thru for 40 minutes. I've got 20 minutes left of my lunch break. There are 3.cars ahead of me. This is pretty unacceptable, I could have driven across the city to a different McDonald's and gotten my food faster. Just close this one and put all the stuff in another because this place is always terrible. Never had a drive thru experience under 20 minutes here
Food was good but workers were weird. Imo, they need a better manager (if they have one) cuz only some people were working normally, other were just talking and laughing.
This place never seems to not disappoint me. They upped the prices lowered the people that care for good quality customer service. It seems like they only higher disrespectful kids to make people food, and get payed 16.00 hour smh. Just everyone stop eating there and maybe the will fix the service they provide. (and also lower the pricing)??
Slowest McDonald’s I have ever been to. I watched 6 people leave the drive thru line after waiting for more than 10 minutes. If you don’t have enough staff to run it then close it.
Just left there the drive through service was horrible the young lady literally made us wait twenty minutes why they held conversation and stepped outside like this is absolutely the worst McDonald’s in Buffalo but we were running late so we had to stop here definitely didn’t get anything sounds like the employees were enjoying the good.
Slowest McDonald’s I ever been to pull up in drive through I am the fifth car in line to be served as I was waiting for my order to be taken I decided to count potential customers who is leaving the drive-through I Count at least nine cars at that time I have waited 35 minutes before I decided to pull off without service.This was not my first or second accident that this happened I noticed after the first shift leaves for the day any service after then is extremely slow .10:55 PM to 11:25 PM .