Marco's

1518 Hertel Ave, Buffalo - 14216
129 reviews
Sandwich Shop Italian
(716) 862-9117

Nothing hits home like local food. Thanks for the chicken salad sandwich again! Everything was fresh, and it's real good on rye bread. The flavors compliment well together, I highly recommend it!

It says places closes at 7pm but they closed at 6pm on a tuesday and a guy in there told me they closed. Why waste peoples time. Especially at this location it took me like half hour to find a parking for my car. Very dissapointed!!!

I am really not the type of person to leave a bad review, so I would like to preface this by saying that I've been a loyal customer to marco's for years. I have frequently referred people to go there, and I personally go all the time. I've gone so much, in fact, that they literally had my photo on their wall. I love marcos, but there has been a catastrophic drop in quality over the past year+ that I really want to address.Today my friend and I went to marcos, where I ordered the big bird. What they gave me (pictured) was a literal abomination. One of the halves literally didn't have any chicken on it. The other half had 3 tiny pieces of soggy, half cooked, frozen chicken fingers. The whole sub was drowned in sauce leaving the bread and vegetables in a liquidy mess. I ended up taking 2 bites and tossing it out. I elected not to return the item because this sadly was not an isolated incident, and thought my efforts would be best served by writing this review. Over the past year I've been getting sandwiches of consistently poor quality, not only at the hertel location but the one on maple as well. I've held my tongue on this for so long out of respect for marcos, but it's at the point now where they really need to evaluate their practices.I'm posting this to implore the owner and management to take a hard look at the product they're allowing to be put out. I find it hard to believe that any employee can be proud of the sandwich I just got. If that's the best they can do, then it is clearly not good enough. The employees I used to encounter were friendly, warm and cared about their food. Now marcos has sadly been rendered to a state that is a shell of it's former self.It pains me to say this, but I will not be going to marcos anymore because of their fall from grace. I truly hope this message resonates with management so that improvements can be made. Please know that I am not posting this out of spite, but because I love the restaurant and want it to be back to being as great as it used to be. Sadly, it is currently nowhere near that standard.

Placed a catering order recently, food was ready on time and the staff was super accommodating! Absolutely delicious as always :)

Now this place makes a good tuna sub.

One of the best steak subs I've ever seen amazing!!!!!

We ordered a chef salad and it only had lettuce, olives, onions, and tomatoes. Chef salad typically has hard-boiled egg, cheese, and some kind of meat on it, but the employee insisted that this was their version of chef salad. Ok.We asked for salt and the gave us the salt shaker that the grill worker uses at the grill! It was filthy and so grimy that the salt didn't come out of the holes in the shaker. I was mortified that they would actually give that to a customer to use.Finally, the roast beef on my sandwich had burnt black flakes from the dirty grill all over it. I don't recommend this restaurant.

We love their subs and specialty sangwiches ! I buy the chili mayo by quarts to take to CO for family....

Delicious food, great customer service, and a cool atmosphere :) Can't wait to dine in once the pandemic is finally over, but they even have patio seating!!! Solid choice for a good sub.

Great food. They got my order right. Reminds me of the restaurants back at home on 86th Street in Brooklyn. Everything was good the salad the ruben....Thats what I like the old American service and food at its best.Whoever packed up my sandwich I personally going to make a trip in just to meet the person.Good food and Good service is A Way to many hearts.BlessingsAND THNK YOU!!!!!