This location does not deserve any stars! With everything i order, i received half the amount. Everything was poorly made, and over cooked. And the employee taking my order had zero phone etiquette. But this is what i get for giving this place a second chance, but it will not happen again. GET IT TOGETHER!
If you're going here for a chicken finger sub or steak hoagie that's always a solid 7/10 you'll be happy and they have Aunt Rosie's loganberry and some good fry sides
Food was wrong, tremendously slow and fights breaking out within the store.. It couldn't have been been a worse experience. Was going to dine in but the events dictated that we should leave.
Always really good but the box was crushed and gravy leaked all over my other food, a real mess. Very very good food though as usual.
I’m not one to complain but was hung up on. Ordered a stinger that had two small fingers that didn’t even fit the whole sub. Also had a lg fry and two sides nacho cheese. The fry had only half the bag full and the nacho cheese was either burned or old because it was almost brown. I’ve ordered here before never had a problem. Super disappointed. Also I feel employees shouldn’t have there ear buds in when dealing with customers. I work in customer service, I know there’s issues but idk. I never throw out food but was mad and tossed it
Awesome. Love jims.... The only problem is there isn't one in the Southtowns! Superb hoagies.
Doordash reviewI have never seen such an organized crew in my lifeMy order was ready when I came in and they quickly assembled my order as well in under 2-3 minutesBlown away
Overall bad experience over and over at this location. Been a customer here close to 15 years and never experienced such rude and ignorant employees til now on multiple occasions. I’ve had better customer service at corner stores in the ghetto than this place as of recent and cooperate doesn’t care enough to fix it so I’ll make a well deserved review about it.
Ordered 2 subs and mozzarella sticks. Got home to find the mozz sticks had the cheese exploding out of them. They were fried too long. The sub had tomatoes and onions and we just ordered lettuce. The 2nd sub was cut awkwardly and all the sauce was on one side. The 2nd half was dry chicken. I don't expect a lot from fast food but this was bad. And they weren't even busy.
Honestly has fallen off in quality since Covid-19 has begun. Used to be open until 4 am daily. Can’t even grab an order at 11:30 PM these days.