if i could i would give 0 stars the african american women at the register was really rude for no reason i work inside the mall and when i asked for the mall discount she purposely didnt give it to me and then said in a rude tone ‘no, i didnt give it oh well try next time’ so i asked for an immediate refund and was unable to eat because the refund takes 3-5 days to go back to my card and that was my last 10$ they just lost a good customer i hope she gets fired but ima leave it to karma this happened 6/20/22 @1pm
Food was decent. The fries were hot and fresh. But the sandwich bread was super soggy, had to eat it with a fork because it basically fell apart as soon as I picked it up. But the staff was rather rude. I have never had Charlie’s before and wanted to try something new. It was very loud in the food court and I could barley hear the cashier. I asked her to repeat herself and she got an attitude and snapped at me. Also witnessed the gentleman that was making the sandwiches roll his eyes and snap at a younger couple. Just wasn’t super impressed over all. Don’t think I’ll be back.
Good food but for some reason they stop serving subs at 6:15 even though they close at 7. Pretty disappointing
3 cheese steak sub is amazing and the peach lemonade is out of this world. I wish there was more locations. I try to stop there if I'm ever in the area.
Legit food It was good ...fries were meh ....the sub was great
I'm giving this place 2 stars not Because of the food but Because of the employees.. they are rude and unprofessional. Especially the morning ladies... they give attitude when. You order they jump orders and serve whoever they want first.. asking for napkins is like pulling teeth to them..
Cook was working real hard and going fast for all the orders that were placed. He did a great job and should be recognized.
Great food cashiers always have an attitude though
I was at the food court at the Walden Galleria in Cheektowaga and noticed this location that several employees were wearing facemasks but over their mouth and nose. I don't understand the point of coming to work displaying themselves like that. Quite frankly they'd be better off not wearing a mask all together.The staff appears to be very unprofessional, ignorant. and careless.
Ordered & paid for a Large combo & recd Regular size drink and fries . I questioned the drink but the cashier spoke little English. I questioned the size of the fries to the cook and he spoke less English than the cashier and told me to talk to the cashier. Gods tasted great but service was bad & I didn’t get what I paid for. Grrrr