It pains me to have to write this review especially during Haitian heritage month. However, unless we hold our own Haitian people accountable, their service will never change.1. Safety- It's a rainy day out, the floors of the restaurant including the bathroom are ceramic tiles. We walked into the restaurant 5 mins to 4pm and immediately informed the waitress/hostess that the floor was slippery as I felt it as I walked in. She nodded her head ok and asked what I wanted to order. After then entering the bathroom and almost falling, the owner Peter who was present went into the bathroom and threw down a few paper towels and wiped with his feet then pushed the towels to the side of the toilet bowl ?! Customers continued to come into the restaurant and complain that the floor was slippery and Noone did anything. A man walked in at 4:47pm and slipped and fell. Three people had to lift him off the floor. Immediately those same nonchalant employees rushed from behind the counter and place four ripped cardboard boxes on the floor!??!!! This was completely avoidable and demonstrates that the employees/owner clearly don't care about their liability for slip and fall cases.2. Service- The waitress Shirley is also the hostess and is also a cook. She is stretched too thin and at several times mid sentence needed to pick up the phone, go into the kitchen to turn down the stove or pack the plates. She has a friendly demeanor but was clearly flustered because she had so many responsibilities. The employees are constantly changing and the food quality is highly inconsistent. Everyone else on the staff seemed clueless and were constantly calling her to resolve an issue.3. Food- One word TERRIBLE. My partner and I were in the mood for seafood and asked if the seafood is cooked fresh to which Shirley said yes. I ordered a Creole Pasta with shrimp and my partner ordered a grilled fish. Shirley stated the order would take fifteen minutes and we said ok and sat down. 45 mins passed before we received our meals. I took a bite of the shrimp and it was as rubbery as a car tire. Anyone who eats seafood knows that is a sign that the dish is overcooked. I called Shirley over and demonstrated how tough the shrimp was. She acknowledged that it was indeed over cooked and then walked away. I assumed she was going to bring me a new dish. 15 mins later and she was taking other orders without coming back to say anything to me. My partner approached the counter and Shirley immediately said "what do you want me to do?" I shouted out "nothing you can eat this" and we paid our bill and left.Moral of the story, don't offer seafood on your menu if you don't know how to cook it.Le wap fè restauran fel an gramoun.***Sidenote****I ended up having to go across the street to Footprints and order their Rasta Pasta with Shrimp. It was absolutely delicious, creamy and the shrimp was cooked to the correct temperature.
Worst experience ever. I called over the phone and asked before I went in to make sure they had the specific food I wanted, the lady told me yes they did. When I arrive to the restaurant I told the same lady what I was in for all of a sudden they didn’t have much left only for a medium . ( I asked her if she had medium and large over the phone, and she said yessss) I then proceeded to tell her I would take the medium she caught a attitude with me when I asked her for the price. I waited 20 mins and I didn’t receive my order, so after twenty mins of wait I asked how long and she had the nerve to ask me what I wanted. She completely left me waiting without serving me and even after I told her what I was waiting for she stood there with a stupid look on her face, they don’t care about their customers and there’s are better Haitian restaurants and the prices was ridiculous. I can’t stop you from eating there but I see why they never had much costumer
Worst restaurant in Brooklyn, food don’t tast good and it’s expensive
The food is bussingThe fritay hits different ??
Best food ever😇😇😇
Food is delicious, they give you lots of food for days
I decided to give them another try but they disappointed again. They give you goat regardless of what you order. You ask for griot they give you tasoo (goat), you ask for beef meat the give you goat. I get sick at the taste of goat and have to throw the food out I can't be wasting food and money, last time ordering from here.
I'm haitian I know when a food tasteFresh they givee a foodThat's taste like it's been here for a few days
I love this place because they have a no meat legume but they charge an extra dollar if you are paying via cashapp.
They must have a new owner er something The last couple times I ate there the food was awful. Never again