Food was okay, not worth the price, was expecting better, however the service was pretty horrible. The waitress did not come to our table at all to make sure if we needed anything else or offer us another drink, etc. I actually needed some more salad and another drink for my daughter & I. The waitress just took our order, brought it to our table & that was all. We even had to get up from our table just to get the check to pay. All of the other customers were being checked on and got their checks brought to their table. Another waitress passed by our table just to take away my empty bottle but also didnt offer another drink. She just came up to our table, grabbed the bottle & walked away-no words were exchanged whatsoever. If it wasn't for the service quality, I would have left a great tip and a better review. I was also looking into this place to book the patio space for an event coming up; testing out their food & service but based on THIS experience, I might have to look elsewhere.
Ok... food tastes like straight from Ecuador. Great for small events or just family gatherings. The staff are welcoming and nice. One of the best qualities is even when you order takeout/delivery the food remains being delicious. Definitely recommend this place!
Ok... food tastes like straight from Ecuador. Great for small events or just family gatherings. The staff are welcoming and nice. One of the best qualities is even when you order takeout/delivery the food remains being delicious. Definitely recommend this place!
love the lunch special. Fresh and yummy. Location right across from the covid test spot so very convenient. They also have Puerto Rico Kan Kan pork that I want to try next time.
One of the worst Peruvian food that we ever had. It would also help if the staff understood your order when it's being placed over the phone. I spoke to 3 people twice and only one barely spoke English. I was reading off their online menu and the person taking my order had no idea what I was talking about. I had to describe it to him several times before he finally understood what I wanted. He then told me that he'll have to calculate my order so he'll call me back with total price. Twenty minutes later, I called back only to speak to another person and having to repeat my order. It should have been another red flag when the price kept changing. The woman, third person I spoke to, claimed that she didn't add up all the items that's why the price changed. Fine, I just wanted to get our food so I paid. When asked about delivery time, she said that she will try to make it within 20 minutes. An hour later, the food finally arrived. We still tipped delivery man generously. Here's what we got. Sweet plantains, that weren't really sweet, dry roasted chicken, barely edible steak and lobster (my son refused to eat the lobster because he said that it didn't taste right), ceviche soup, not type of ceviche I explained that I wanted, this one was mostly onion and little else. The only thing that was done right were french fries and smoothies. An hour later after eating both my sons had stomach aches. We tried several Peruvian restaurants after Pio Pio closed down. Most were fairly decent. This one was just horrible from start to finish. We will not be ordering from them again.
Terrible service ! I called to make an order and the guy that answered the phone at 2:30 p.m. on Jan 1, 2022 was extremely rude. He made me change my mind about ordering. He was super rude about questions regarding the menu. Unless I receive an apology from this employee I will never eat here again. It's too bad the food is great. It's a shame employees like this can make you lose paying customers.
This is the most INCONSIDERATE restaurant ever. Playing LOUD MUSIC until 1 am in the morning. No one picks up phones to address this.
Good taste and service
Food was just fine. A bit pricier than other Ecuadorian restaurants.
Love their food.