On 7/8/22 I called the restaurant and asked what time was the last seating.I was informed by the gentleman on the phone that it was 930pm. I arrived at 9:10 pm as we were seated the waitress arrived in fashionable time , she informed us that we had to order everything one time cause the kitchen was closing in 5 minutes. The food arrived very quickly which is a plus I took 2 spoonfuls of rice in she bought the check and said we are closing at 9:32. I didn’t ask for the check. Within 5 minutes later she bought out to go plates and bags before I could pack the food she asked if we were ready the rudeness and impoliteness and unprofessionalism makes me not want to patron there again I might as well go to red lobster! She lucky my friend was nice cause my tip would of been better hospitality.
Drinks taste good prices very affordable. The waitress was very helpful. Moms birthday dinner.
Friendly staff, very attentive waiter. I was surprised by such an unusual seafood in the bag that I did not immediately understand what I should do with it. It would be nice if the busboy immediately opened and told, I had to wait for the waiter, but I want to note the waiter politely explained and opened the package thanks! ? And so all the seafood was very tasty! My husband ordered pasta with seafood and was pleased. My kids ordered french fries, it was too oily for them. I want to separately mention the bombing non-alcoholic pina colada with mango? Thanks to the bartender! The interior of the institution, my family and I really liked it, especially the children appreciated the paper tablecloth on the table! I also want to note a clean restroom is always a separate bonus for a restaurant.
We had the nicest waiter... I think his name was Hassan. He was on top of the game with all of our food and refill needs.Food was delicious. Shrimp and cajun fries was yum with giant crispy shrimp... but only after it had to be sent back. Had to wait 20 extra mins to get fresh fries...The seafood boil with crab legs, corn on cob, big head off shrimp and clams was super yum. Cool presentation of those "big blown up bags" ...Took 1 star off, as the Diet Pepsi was flat and was told the iced tea had sugar in it. Bathroom was dirty too.
One name…. Ginna!!!!! This young lady was our waitress and hands down made our dining experience a remarkable one. Her service was impeccable, her attitude amazing, her knowledge of the products were on point and she never missed a beat. The food was delicious. But what will bring us back to dine again is the atmosphere that she set as our waitress.
I went for lunch with a friend. Everything was tasty. The sauces were all good. We had calamari, shrimp, mussels, and crab legs. No complaints for me. Just happy stomach vibes.
Ordered the crab fries and they brought out a bowl of imitation crab meat….I also ordered the Philly Cheesesteak egg rolls, which did not taste like a Philly cheesesteak. Why it was served with sweet and sour sauce. I’ll never understand. A big waste of money. I highly suggest you stick to the seafood boils, if you’re going to eat here. I also told the bartender that I did not expect the crab fries to have imitation crab, because I do not eat imitation crab meat. She replied “it’s good though (when I just said I didn’t like it), let me get you some more crab sauce, so if you still don’t enjoy it, you can atleast dip the fries in the sauce.” I accepted because she completely ignored the fact that I hated my food. I had decided that I wouldn’t go out of my way and ask her to do the obvious which would have been to take it away, since I barely touched it. I waited 10 minutes for the crab sauce, which made the experience even worse. I always leave reviews. Good or bad. The service and food I ordered, was terrible.
Had dinner w family. 7 of us table 15. And i made reservations for 630. Waitress Phylicia P had the absolute best customer service. Everything came fast and everyone enjoyed their meal. I recommend the waffle sweet potato fries and calamari. Everything on the table looked so good. Thank you Phylicia for making this a great experience. Everyone went home full and satisfied ?. Thank you Hook and Reel for coming to BKLYN.
Ordered the crab fries and they brought out a bowl of imitation crab meat….I also ordered the Philly Cheesesteak egg rolls, which did not taste like a Philly cheesesteak. Why it was served with sweet and sour sauce. I’ll never understand. A big waste of money. I highly suggest you stick to the seafood boils, if you’re going to eat here. I also told the bartender that I did not expect the crab fries to have imitation crab, because I do not eat imitation crab meat. She replied “it’s good though (when I just said I didn’t like it), let me get you some more crab sauce, so if you still don’t enjoy it, you can atleast dip the fries in the sauce.” I accepted because she completely ignored the fact that I hated my food. I had decided that I wouldn’t go out of my way and ask her to do the obvious which would have been to take it away, since I barely touched it. I waited 10 minutes for the crab sauce, which made the experience even worse. I always leave reviews. Good or bad. The service and food I ordered, was terrible.
The experience was absolutely amazing. I loved everything the food the customer service. The food took 10-15mins max to come. My waitress was extremely friendly. Definitely recommend. Great spot ????