Hook & Reel Cajun Seafood & Bar

1217 Surf Ave, Brooklyn - 11224
43 reviews
Seafood Cajun/Creole
(718) 684-5533

I really would love to give them a five star because I felt I left with a happy full stomach but I took some stars off because of certain things. I took one star off because they do not give the bathrooms attention at all. They should have someone check the bathrooms at least every hour. I was there for longer than an hour and entered the bathrooms before and after my meal. The bathroom looked worse after the second time I went in. There was garbage inside the sinks, no soap to wash our hands and the floor was all covered in wet mucky water. I understand people are disgusting but hopefully management will be able to fix that and ensure everyone does their part in keeping the places that we use to clean our hands, spotless. If not at all times but at least have someone with a timer check it every hour. I had children with me and even they were surprised of how dirty it was. Our server got our orders wrong even though I added a little story of why I ordered the way I ordered so they can remember, my order was wrong. I got one meal instead of two and when I ordered fries for just me I was brought two. I mean the server was friendly and nice and she brought the food out in a timely fashion but I think the loud music probably didn’t help with her being able to hear me out. But that’s the only reason I took that other star off because we didn’t get our order correctly despite me repeating it twice. They should train the servers to repeat the orders or something. If they fix those things they would be a five star. For sure. I’ll tell you about the garlic butter sauce, it was amazing, chunks of garlic made the butter so flavorful and I enjoyed the extra broccoli I ordered that was soaked in the garlic butter. My crab was perfect and the meat came out perfectly and that’s how you know they weren’t under cooked or over cooked. I would recommend this place if you have a nice loud voice and don’t mind the dirty bathroom. Although you’ll have an easier time if you just use the men’s bathroom because I noticed their bathroom was clean. If you have kids the a huge warning: the music in the bathroom is EXTRA LOUD. They had a changing table in the men’s bathroom which was nice to see. Definitely will come again but hopefully on the next visit it will be cleaner. They also have a paper spread out on the table for kids but didn’t offer my daughter any crayons or anything but luckily we had some writing tools to draw and play on the tables which makes it a nice kid friendly place. Also they have a huge television where they played the baseball game. So that was a plus also.

Absolutely loved it!!! The food was amazing. We ordered lobster bisque, crab roll, crabmeat salad, fried flounder basket, mozzarella sticks and the hook and reel boil with original Cajun seasoning. I gotta say the food was pretty delicious. The boil bag with clams, mussels, lobster tail and crab legs was delicious and flavorful. My personal favorite was the flounder basket and fresh French fries. The place still doesn't have their liquor license, but that didn't take away from the experience ❤️

The service was excellent on the Sunday afternoon. The food was good. Good portions for the price. However, the service was terrible on Saturday. The waitress never checked on our table. She put a charge for a table of 6, even if we only had 5 people because she knew she wouldn't get a good tip. We had to ask our drinks to be refilled three times. Random people would bring food from the kitchen. We got our food randomly. The soup came last. Our waitress only explained the delay after she brought the soup. Our appetizers and salads arrived with the boils over ten minutes time period. I thought this was a restaurant, but it is a sit down fast food place. They should replace the waitresses with a open drinks area. She did not do her job. The food was not as good the second time we went. It was edible. We asked for salt and waited for 15 minutes for it. We were never asked what dressing we wanted with our salads and got caeser for all three. Disappointing. Will not waste my time and money again.

The place is nice. Food was delicious. But the service could have been much better. The hostess was so busy on her phone the entire stay that we ordered 2 Pina Colada drinks (virgin) and she only bought 1. I guess it wasn't her day at all. Our server was cool. Great place to go before it gets crowded.

We loved it. A bit expensive but good. We did the holiday special menu. Check out the pics i posted ?

Its amazing to see how much Coney Island has changed and who the heck doesn't like low country boil food by the ocean. Great spot for Sunday night football..so many tvs all over the place.

Amazing food for seafood lovers. Had some crab legs and shrimp with vegetables and itnwas great. Prices are what you expect for such a large seafood boil but worth it all. Staff were friendly and aware of their customers which is always welcoming. A great place to dine in.

Yummy and delicious. Fast as well.

Came here for my husband's birthday. It was relatively empty, which is to be expected with covid restrictions. Our waitress was friendly and prompt, which definitely made things better.I didn't have the crab boil, but my sister in law had the garlic butter base in hers. I used that to dip my fried fish in. I'm not a fan or tartar sauce and they didn't have malted vinegar, which I found a little odd. Malted vinegar and fried fish are a pretty popular combo. My dish was also on the salty side. The sweet potato fries were delicious at least.My main complaint was the lack of silverware. No metal forks/knives, and no crackers were given for the crab boils that everyone ordered. How are you supposed to eat the meat inside the crab/lobster without being able to get to it? Our waitress came and brought some out halfway through our meal, stating they'd just been cleaned.Just didn't feel like our experience was worth the price tag. Good, but I've had better for way less.

Nice quiet ambiance. They still don't have their liquor license yet so no alcoholic drinks are available as of yet. Food was plentiful and our waitress Georgia was very courteous and professional. She gave some wonderful recommendations! Thank you!