Wanted to try a neighborhood place and was highly disappointed. Food was greasy with no flavor and very little meat in each of the tacos. The Nachos are a joke, don't waste your $$. The owner or some guy in there wants to charge a $1.00 for extra Red and or Green sauce that costs you nothing especially when you ordering $60 worth of food. Three Red sauce and Three Green for 6 people, Crazy!!! I'll drive to my place on New Utrecht Ave. Also They CHARGE A CREDIT CARD FEE if you use one, I paid cash!! If you don't want to pay the CC fees as a business IT'S SIMPLE DON'T TAKE CREDIT CARDS!!!
Service? Great. Food? Authentic. Price? More than fair. Absolutely loved our experience at El Palenque. Didn't think I'd find Mexican food anywhere near as good as what I got used to in LA, but fortunately, I was wrong. Already cannot wait to go back and work my way through the entire menu.
This place Is an absolute disgust, I really wanted to like this place but not only is food just thrown on a to go plate and considered edible but the customer service is disrespectful to all paying customers. At least accommodate paying customers rather than yelling on the phone saying they are too busy to assist. I wouldn’t recommend this place to my dead grandma god rest her soul.
This place states that the flautas come with rice and beans on uber eats. When i received my order there was no rice or beans. I called the manager and he stated its not his problem and did not try to make things right. Do not order from this place they are unprofessional and do not care about their customers.
My office has ordered from the restaurant multiple times. On uber eats they have stated orders specifically flautas comes with rice and beans. The restaurant says they do not receive the order that way but we have stated we are more than happy to pay the extra but either the price needs to change or the order should not say it is included. We have called the restaurant many of times to let them know about the issue as it is not our error expecting exactly what is said. They continue to refuse to contact uber on the issue and do not want to fix the issue with us. It is not about the money or food , it is the principle of expectations being that is what is stated with a set price. We’ve sent picture proof as well as asked to speak to management and they have been very nasty and refuse to help/accommodate. Being that the office orders so often and so much, it’s upsetting to always be met with confrontation. We only ask they change on the app as they create the menu with uber, although they say they have no control.
My favorite Mexican spot in NYC. The quesatacos are a 10/10. Reasonably priced as well.
Great place to enjoy Mexican food and platters are big as well so do come hungry.
Came from knoville TN to see family and stumbled upon this place. The food is amazing here. Love the atmosphere. So if you are wanting authentic Mexican cuisine this is the place to come.
The birria quesatacos are amazing! This is some of the best birria I have ever had. It’s so cheesy, but you still can taste the birria. The horchata was really great too. Def stop by and give them a try. The staff is so friendly too.
one of the best mexican places— their rice and beans are well seasoned and the milanesa is breaded to perfection!