Don't get me wrong, the employees are wonderful and very kind. That said, there's some kind of management issue here because half of the time when I walk in there's no one at the counter. Last night I waited around 10-15 minutes for someone to come out. I normally would have left but I work nearby and we were given neighbor discount vouchers so it's not like I was paying full price.I'm not vegan, but I was at one point for an extended period of time and still love and appreciate good plant-based food. And that's not what they're serving. The sauces are delicious but the burgers themselves are bland and the fries (regular more so than the sweet potato) are unseasoned and soggy right out of the bag.It all just feels very weird and off, especially at the price point. I guess that's what happens when you forcibly remove the founder and soul of the business. I'm glad Chloe won the rights to her name and no longer has to be associated with this shell of a company.
The Mac and cheese was not good. Thank you to the awesome kid who fixed it and told me it'd be the best mac I ever had, he didn't lie. Figure out who it was and give that kid a bonus.I've never had a good experience here and he saved the day. Thanks.
Food is still great, but the people working there are just wonderful. Such a pleasure dining here. The 1pm staff on 12/20 made my day. Thank you
This place used to be good but now it’s a mess. When ever you go inside there’s no one up front and you have to wait 10 min to find someone. The burger patty taste like it was frozen and defrosted. There’s always music playing loud in the back as well. Also there’s no transparency there , you can’t see what the heck they’re doing in the back. The fries taste soggy as well, they could use more time in the oven.
Overpriced, average food. Burger was tasty, but nothing special--kind of small for $11, left me hungry; plain white burger bun, just some lettuce tomato and a little onion.
I ORDERED THE CLASSIC DIL AND THE GUAC IT'S PRETTY GOOD BUT ONE MY ORDERS WAS MISSING FRIES I WASN'T TO HAPPY ABOUT THAT SO MY NEXT ORDER HOPEFULLY WOULD BE ON HOUSE SO WAS LOOKING FORWARD TO THOSE FRIES
I like the food here however, when they mess up your food there is no way to fix it! Their phone is disconnected so you can't call and they don't respond to emails in a timely fashion. I was delivered the wrong meal (had my name on it, they just prepared it incorrectly) and wanted my correct lunch, however there is no way to get in contact with anyone. Paid $20 for a lunch that I can't eat and no one is able to help me. Can we get some customer service please? If you're not going to allow us to call you then please answer our emails quick enough to fix problems like this. Ridiculous.
❤️food of the place, taste is great, place super clean ❤️
Great customer service, food is delicious! Highly recommend this location , Even tho I’m not vegan but I love the salads???
When I learned (super dang late) that by Chloe was reopening with signature items again i was excited to go and eat the spicy thai salad i missed for what... 2 years now?! I also got the kale caesar (great) and mac n cheez (also great) but I was so sad my Thai salad had no dressing on it! I also think they should go back to the other tempeh style instead of deep friend. I saved the 2nd salad to eat last and was just real disappointed.