A splash of nostalgia greets you as soon as you walk through the door. It takes you back to a time when customer service was valued and appreciated. From getting seated, to ordering, to receiving your food. Our waiter, a man of many hats, David (with the upside down nametag) was a treasure and a pleasure. Experienced and Weathered in the true Art that is Customer Service, he was attentive, amusing, and Extremely Professional. The food was excellent and recieved in a timely manner. This establishment definitely gained a spot on my "Go-To" List.
I called and placed 2 orders, one for my daughter and the other for my husband. I went to pick them up 45 minutes later only to discover that the order wasn't even placed. I was very disappointed. One of the ladies tried to take the order so I decided to walk out. I went back in there and asked to speak to the manager and to my surprise, she was the manager. I reordered the food after expressing how I felt because my daughter was sick and was looking forward to the grilled cheese sandwich....couldn't disappoint her. The cashier who messed up tut he order came over and apologized.
When I came to the arch dinner a while back I enjoyed it but this time was the complete opposite . It seems as though they are under new management. The fries were not cooked. The burger was mediocre to say the least. The water came from a tap. To put it nicely I was not happy with my service. The food left my stomach turning. ⚠️ Do Not Come Here ⚠️
Been coming here since the late 1980's. Food is still quite good. The table service was a bit lax but passable. The decor remains the same, which is nice and takes me back to a simpler and better time. Overall, I'm still glad this staple remains as diners seem to be going by way of the dinosaur lately. I hope the Arch will persevere!
I had brunch there, enjoyed it very much. Food was good and plentiful. Service was very good, no complaints. Our waitress was attentive, prices very affordable. Will definitely go back.
Breakfast first time. Coffee was weak. Pancakes and bacon good. French toast and sausage good. I liked that they kept coffee cup filled. Prices weren't bad. Environment was nice. A little box of music to play if you wanted. I'll be there again.
Went here last week to treat my wife and I to breakfast. Waitress we had was nice and greeted us well. They made a great cup of hot chocolate for me and rea for my wife. Not busy at the time we went so there was lots of room. Classic old school looking diner with jukeboxes at every table. Food was nice size. Had to take the rest home. It may surprise you.
Utensils were dirty, flies kept interrupting our meal, and it was bugs under the table that came out after the meal. Will not ever eat from this place again!
Good service and the saltfish was excellent. My sister and I really liked having brunch there
The location is perfect 5 stars. Beyond that well.... The food is not up to par either is the service. The interior needs to be updated and inviting. Don't waste your time or $$ visiting not worth it.