DO NOT EAT AT THIS LOCATION!!!A ROACH WAS IN MY DESSERT!Myself and my family waited patiently for over 45min while seated at the bar for desserts ONLY upon getting our desserts they were cold, mine was not sizzling as it should have been I asked for it to be sizzling once it came back it was a ROACH inside . I am disgusted and sick to my stomach. Our waitress Victoria was pleasant but my experience was horrible. Avoid this location at all cost.
I ordered the St Patrick's day platter at Gateway. Ugh the worst decision ? ever. I got a whole wedge of raw cabbage some dry corned beef and old onion rings. Never again.
They made us wait in the cold but the food was great
New asian chicken sandwich was great.Food was served hot.Staff was friendly and polite .Regis our server was the best polite and attentive .
Completely ridiculous that we got seated at 3:58pm and food didn't come out till 5:02???? Finished my drink and appetizer and still we wait....smh NEVER AGAIN
Went in at midnight and they were short staffed. Waited one full hour and a half for a rib and chicken sandwich. Not blaming the staff but the food felt like it was made then reheated. It wasn't fresh. Obviously wasn't expecting it to be super fresh and good considering I went at midnight but this rating also includes the service as well. There were only around 12 people sitting at the bar and around two tables of groups. There shouldn't be this long of a wait for the food.
The food was deli sous. I had a southwestern bowl. Made like a dish I had in California. Loaded with guacamole, beans, rice and salad. Service was great. The long island Iced tea was superb.
My Favorite Bacon Cheeseburger with fries.. n Holiday Sled..
Went to Applebee's at gateway in Brooklyn. The service was poor the prices ridiculously high, my friends drinks filled with so much ice that it took 2 beer mugs to get it all out. Glad I don't drink?! Took 30 minutes for someone to come tell us we were sitting in a closed section, all though multiple waitressesPassed us by.One even told us a waitress would be with us shortly. 15 minutes after that we were told the area was closed. Us we waited at the bar for another 15 minutes before we received menu's. Mined you this place was far from full. When the bartender finally came back with the menus, I order some lemon water while I read the menu. 20 minutes later,she came back,I ordered my usually meal, southwest bowl. Usually$10.99! At this place a friend checked the prices,now it's $15.99??! I went and cancelled my order. The rest of our party ordered drinks. There policy's to put 100% ice in the drinks even if you requested little ice. Mined you! This place is at less than a quarter capacity! 30 minutes later the 4 drinks and two waters arrived. All told it 2 hours and a half to receive 4 watered down drinks and two glasses of water with a wedge of a lemon. One of our party tried to order a meal, the bartender didn't return to take the order. We reached out to the manager to express our concerns, as the rest of my party watched the staff doing what they had been doing before we were told the area was closed, standing around laughing and talking. The two Applebee's that we normally frequent,the service is far Superior and the prices are better. Will not be returning to gateway's Applebee's again wouldn't recommend it and the places can hold a large capacity,this Saturday night it was near empty. I only rated this place one star from the ability to hold large capacity otherwise I wouldn't give it a star at all! As run DMC would say in the place to be! Not the place to be?!
I would not recommend this place from the experience I am having. I've been here at the bar and received almost no service. They are rude and not really helpful. I can tell they hate there job here. So, I'll do the restaurant a favor and never come back to this location. I hope they can find a job that they at least like. On the brighter side, at least it seems the employees like each other.