Place of choice for my entire family, for years Valencia Bakery have been a family stable for choice birthday cake. With their various cakes and good there's never a time when choosing a cake would be difficult, they make amazing beautiful cake with excellent flavor and style. Many options to choose from as well as other goodies within their store. I shop Valencia Bakery on 801 Edgewater Rd, The Bronx, NY 10474. Haven't disappoint yet and still going strong for their amazing flavors of beautiful cakes, cooked, bread pudding and more...
This bakery has been the family favorite for years. I visited them for Mother’s Day and they had a wide variety of pastries and cakes ready for one’s liking. The cakes were delicious and fresh. The bakers made ideal gifts for my family and neighbors. Valencia is No. 1 in my family!! I always visit when I am in NY from PR.
My father and I ordered a cake for the first time at Valencia by phone for my birthday yesterday. We asked for Vanilla Buttercream, with Fresh Strawberries and Banana Custard inside the cake and when the cake arrived it was already cracking. I didn't mind this, and the cake looked pretty, but when I cut a piece for my sister and I, the cake tasted Very Dry, and nasty, they put Strawberry Jam instead of fresh strawberries and there was NO BANANAS inside and the amount was very thin and not what we asked for.The cake tasted OLD, completely disgusting, everyone at my birthday did not get to Enjoy any Cake because it was horrible, and it was not Buttercream at all as I asked too. POOR CUSTOMER SERVICE, NO Refunds they said which was not mentioned over the phone to us at all, and they gave us attitude the entire time. We spoke to a Stephanie and she told us we will deal with you tomorrow over the phone, which is VERY RUDE and Unprofessional, to say to CUSTOMERS that keep their Business a float. On top of that we did not get the full refund back, which was $30.60 and they only gave us $20.00 back, not the FULL REFUND like they should have given for that disgusting cake that ain't even worth $1. And they had the nerve to say if we wanted another cake.On top of that the man that was the supposed be the owner or manager, was staring my father down like he was some lying or was trying to pick a fight! I would NEVER recommend this place to anyone! Save your money and go somewhere else, a child could do better at baking than what was given to us!
I've been getting cakes from Valencia since I was a child, don't know what's going on but this is not Valencia. The frosting tasted like it had acetone, nail polish, the cake itself was cracking and tasted like spoiled eggs were used to make it, the creme filling, what creme filling, this cake should have had vanilla creme there was very very little..This is not the Valencia I grew up with same name but must not be any quality control, STAY AWAY GET YOUR CAKES ELSEWHERE,, should have known something was off just look at the color of the cake, flowers, if you know Valencia you know somethings off.
Yesterday was my birthday and we ordered a cake to celebrate with my family and friends. Sadly the cake was horrific. It was old and hard. We called Valencia and they refused to refund our money. Not only did they sell us an old cake but they wasted my time, my money ($60) , I travelled far for this cake, they made me waste gas and they ruined the experience of those who came to my home to celebrate my birthday! It’s obvious they simply don’t care if they loose a customer.We will not be doing business with them any longer. If I can give this rating an “F”. I would.
I ordered a cake for my daughter's birthday. The cake was horrible!!!!! Dry, hard and tasted old. I am very disappointed. You lost a customer. Beware!!!! This bakery is not interested in putting out a good product, My take is that they are in just for the money.
Customer service was great. I ordered two cakes, one for my husband and one for my daughter. Both cakes looked amazing, but after trying my husband’s cake it was not remotely as good as it looked. I called and made a request to make my daughter’s cake extra moist and it was still dry. Everyone took pictures of it but did not eat it. Both cakes went in the garbage and a waste of money. Bummer.
Childhood memories. The cake wasn't moist so that was disappointing. The icing taste the same with is a good thing. Bring back the silver balls please.
Treating myself to Valencia Cakes brings back childhood memories. The only difference is that the icing now isn't as sweet as it use to be. Aside from that the cake is exactly the same... I now live in Georgia and would love Valencia to offer shipping throughout the USA... Will be the first to order a cake every month...
We have been ordering this cake for all our birthdays and Holidays over 60 years. And i most said that the last four time. We order until yestureday.Has been a a disappointment the cakes are dry, hard or grinding. something is not the same. We usually make sure to pick it up on the same day to make sure that is fresh, they have not been. We have travel to three different Bakery throughout the Bronx and still the same I reached out to them they stated they bake the cakes the same day and it's the same recipe maybe I'm wrong and my family but it's not the same to us any longer