I have never seen as bad customer service as in this restaurant. Lady who picked up the phone was extremely rude and unprofessional. In the end they even didn’t deliver the order. Last time I have ever ordered anything from here
Tana Thai is the best Thai food in the Bronx. They never disappoint. Always delicious food and kind & prompt delivery. I order from them all the time and they’re worth every penny.
Very bad customer service. I called on phone to order the lady couldn’t even wait to on line for 1 min. She was telling me to order online she can’t waste time. She was very rude.
I had been hoping to order here for quite some time. HUGE DISAPPOINTMENT!!! The prices are outrageous for barely any meat in any of the dishes. We basically ate rice and vegetables. I would not bother ordering here again of it was FREE. Save your money and time. They clearly take advantage of the location here to rob the residents who aren't medical students or Dr's. We do not recommend and will NEVER eat here again.
I've tried this place once before and tried to give it another chance. The food itself is excellent. I understand there's a lot of inflation now, but this places price gouges on a whole other level ... I'm docking it major points for being way overpriced!I ordered a papaya salad and fish cake appetizer for $21. The portions were paltry for what I paid, especially since the salad was completely meat-free, and there were only FOUR fish cakes in the appetizer! I can pay the same cost and get double the appetizer at the same quality at other Thai restaurants. They are taking advantage of their location near the medical school no doubt. Way too much money spent on an Thai takeout.
You must have the curry chicken puffs! Food is worth the wait. Order ahead and pick up because they make your food fresh and it takes time.
Wish I had read the reviews before I ordered. An hour after ordering delivery I called to ask where my order was and got met with a horribly rude response. They told me to be patient and that they had entered the ticket in wrong and that if I want it faster next time to order pick up. The lack customer service, the gall of attitude, the disrespect is ridiculous.
This place is no dine in, prices are way too high, I can get cheaper and bigger portions out of it in manhattan, and that’s manhattan, isn’t a cheap area to get food. I tried placing an order at the place, but the owner completely ignored me, and it didn’t look like she was taking orders inside. Not only that, but she is extremely rude. I ended up trying to place an order on call, which is just ridiculous, and she got upset and hung up on me when I was giving her my number. I was trying to correct her because she kept repeating my number wrong. She said 5 digits for the last 4 digits of my phone number, which made no sense. I ended up not even buying from there, it was not worth my time, but from reading the other reviews, you don’t even get a fair portion for the price. Definitely do not recommend this place, overpriced, horrible service, rude owner. I chose to go here because of my location and the lack of Thai places in the Bronx. But if you’re feeling of getting some Thai food at a fair price, where you’d get a lot more out of it, choose another place.
My order came with a very unnecessary message written on the cover. I understand slot of Thai food is made with fish sauce but not all! If I do not eat sea food that is my life choice I do not to be questioned about it nor judged for it. Maybe your pad Thai is already pre made and you didn’t feel like making a fresh order with out the fish sauce! But that’s not my problem. I will never order from here again.
I have to say the food is very overpriced and small portions. I got a shrimp green curry for $18 and basically fried rice with shrimp for $16 and a taro bubble tea that was way too sweet. The portion size is also not that big for the price you pay. I rather go to any Thai spot in queens for cheaper and bigger portions.