If I could give this place 10 stars I would. I'm from Los Angeles, and have been hunting and hunting for the best taco spot in NY. It's definitely this place - I would come here a hundred times over!! The food here is authentic, delicious, and absolutely excellent. There is no compromise on flavor or quality of mexican food, and the staff and owner are so friendly. What I liked most about this place was they had a number of vegetarian/vegan options in addition to meats, and they are just as tasty. The spice levels are on point as well!! This unassuming restaurant does homage to its mexican roots - the food is drool worthy! Definitely recommend anyone and everyone to try their food! You won't be disappointed.
I’m all for small business but this truck doesn’t know how to handle crowds. So many people in front on me didn’t get their food in order. I saw the person in front of me get her food in day light. I went to (maybe) take a sip at my beer right after and waited patiently in front of the truck. I waited roughly 45 minutes and asked if I was missed. She said that she called me. I told her to forget it and she gave me the birria tacos in front of her. I am not sure if that was for someone else so if it was (I’m sorry). There was no way she called me again while waiting in front of the truck (heard Nikki be called 3x while I was standing), she probably only called me once and that was it. I ended up eating my food when it was dark. The food is okay but with the customer service combined, it’s terrible. I do not recommend it.
This was my go-to place for dinner however, after several bad experiences with their delivery service, I stopped ordering from them until a couple days ago that I decided to give them another try only to have them “forget” part of my order and the rest of my order was wrong. I called the restaurant, but they didn’t care to resolve the issue. The management is horrible at customer service. Never again
Food is great if you live in the area awesome spot for delivery... but the service was terrible 2 out of the 3 times i am a construction worker and i was in the area, it was on the block we were working on and there is not much to offer over there i would never drive out of my way to get food but if im on the block its the best option
To say that the food was good...is a small thing.To say that the beef soup reminded me of home cooking in Mexico...if far more impressive. Awesome soup for a freezing cold day. Wished that I lived close by.
Just had a delicious lunch at this beautiful Mexican restaurant. Food came out fast, tasty and affordable! Just started working in this area and can never find anywhere good to eat (3rd Ave, 149 etc) so glad to have found this hidden gem!
Reading the reviews, I think maybe you shouldn’t do takeout/delivery. Eating in here was a real treat. GREAT margaritas and very good tostadas and quesadillas.
I ordered here through ubereats for lunch. Online there is not option to order birria tostadas , only birria tacos with birria soup. I called the restaurant to inquire about instead of tacos getting tostadas with the birria soup. I spoke with the manager and was told to put Tostadas not tacos in the notes. Not once was I informed of a surcharge or anything like that. Upon delivery there was no consume ( birria soup) I called the restaurant and this is when the manager ( the same man I originally spoke to told me about surcharges and things of that nature. This makes no sense because 1. He could have told me this during out first phone conversation 2. If i ordered wings with fries and got boneless wings instead, my order would still come with the fries, not matter this type of substitution. In no way was this manager apologetic just argumentative. He also hung up on me, and when I immediately called back he said he did not hang up but there was another call which he never said "one moment I have another call" he simply hung up on me because he was wrong. Had he notified me of any surcharges I would have been happy to pay them in order to receive what I was ordering correctly.
Authentic and amazing service. Food so good I forgot to take a photo.
Food is good but the delivery game is HORRIBLE. My job and I have ordered several times from this restaurant and something is Always missing. Especially since we only have 50 min for lunch, the restaurant always seem to act with no care and think it is okay to deliver orders separately.The manager is apparently never there. I called two weeks ago, said manager on vacation. Then last week I was told manager is not there. I called today and was told a manager isn’t there till Friday. So now my concern for this restaurant is who is running the customer service situation if there is no manager to talk to?I am just tired of this restaurant constantly making our lunch time complicated and taking a chance every time we order from them. Truly the worst part is before writing reviews I like to talk to the restaurant to address my situation but with no one around to talk to, I am left here upset, unsatisfied an disappointed.My work place has agreed as a unison that this is our LAST time ordering delivery from here. That is about 14 customers that will not order delivery from this place due to the amount of error and lack of proper customer service. Maybe if we get lucky to go eat at the restaurant the in-person service will outshine their delivery.