Baskin-Robbins

699 Morris Park Ave, Bronx - 10462
40 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Ice Cream
(718) 794-1973

I went in to purchase a few pre-packed quarts of ice cream and was met with one of the rudest employees I've ever encountered.As the woman approached I said, "Hi, how are you?" She ignored my greeting and asked what I wanted. I find this rude and an unspoken way of saying hurry up. No problem, I'm not here to form a friendship.When I paid for my purchase, without a word, she actually flung the bag in my direction for me to place my items in. I was stunned. I'm not opposed to bagging my own items, I'm stunned that she snapped a bag at me. Her actions tell me that she doesn't want my business.Maybe she has a problem with customers of certain races or ethnicities. In either case, rest assured, I will never patronize this business again.

The place is clean covid friendly. the staff changed gloves after every customer.

The place is clean covid friendly. the staff changed gloves after every customer.

The place is clean covid friendly. the staff changed gloves after every customer.

Wors service ever. Working hours are allover the place. They have a schedule posted that is not being followed. No customer service at all, if there will be something worse the one star but is not

I went to try the new cappuccino blast because I saw an advertisement for it on Instagram saying I can add a scoop of any ice cream to my cappuccino. The man behind the register (Abdul J) was not only extremely rude( he was rushing us and was not even listening to our order so we had to repeat ourselves) and messed up our order after saying it 4 times (my sister ordered a waffle cone with 1 scoop of “mama’s making cookies and 1 scoop Icing on the cake with gummy bears on top, she got 2 scoops of mamas making cookies on a waffle cone instead, no topping) and told me I can only have vanilla. Not to mention that his way of getting customers attention to give them their order was to aggressively bang on the counter.

I went to try the new cappuccino blast because I saw an advertisement for it on Instagram saying I can add a scoop of any ice cream to my cappuccino. The man behind the register (Abdul J) was not only extremely rude( he was rushing us and was not even listening to our order so we had to repeat ourselves) and messed up our order after saying it 4 times (my sister ordered a waffle cone with 1 scoop of “mama’s making cookies and 1 scoop Icing on the cake with gummy bears on top, she got 2 scoops of mamas making cookies on a waffle cone instead, no topping) and told me I can only have vanilla. Not to mention that his way of getting customers attention to give them their order was to aggressively bang on the counter.

Wanted to taste a advertised latte

Great ice cream

When I went with my family the tables were really sticky and dirty.