I went to the drive thru at this Starbucks. First I would not advise doing that... The line was very long but there was no parking so I went thru. I got to the speaker to order and they were out of everything I wanted. No cold brew, no iced peach green tea and no ham and Swiss croissants. I ended up having to wait for the people in front of me to get the orders just so I could get out of the drive thru line.
Decided to try this Starbucks today, as I have never been to this location. I got into the drive thru line and waited behind someone at the speaker to get all the way to the window where they serve you which took about 15-20 minutes. I used my 150 stars to get a venti caramel Frappuccino with extra caramel. When it was given to me it did look lighter than I’m used too but I gave it the benefit of the doubt. As I drove off trying the Frappuccino it tasted like ALL milk. Not a hint of coffee nor caramel. This is the only drink I get from Starbucks so I know exactly how this should taste! So I turned right around because I was not at all satisfied with this. The drive thru line looked even worse so I went inside. The cashier did apologize for this and let someone else remake the drink. After 5 minutes of waiting I got the drink and tried it, it was still very subpar. I left to the car and as I drank more, it literally tasted the same milky way with a little caramel and not even a bit of coffee flavor plus COCONUT. I wasted so much time in my day I couldn’t even be bothered to go back again. Definitely will not be returning to this location.
I waited 25 minutes for a coffee. They are 4 people working and they only prioritize the drive thru people. I was the only one in store and they ignored me like I don't exist.
The WORST location imageable !! They are NEVER OPEN !! ONLY drive thru what about the consumers who DON’T have accessibility to a car ! Covid restrictions have been lifted in the state of NY for quite sometime! Why is the location almost never accessible! Just got to Starbucks Rockville Center
They're usually pretty good but served me a warm coffee once.
Drive thru is a nightmare. They take such a long time and dont acknowledge their lack of efficiency at all.
Mel and Greg are so kind and professional. Such a pleasure to be greeted by them in the morning.
This Starbucks is literally never open. They close during random hours. I went there just now & online it says it should be open. It’s closed. They’re also always out of ingredients and they don’t make their drinks properly. In comparison to other locations this one is terrible, but it’s unfortunately the closest to me.
Staff is super friendly drive-thru is always quick
This store for whatever reason always has the order ahead turned off and is always out of stock on many products. they get the second star just because there hasn't been any order mistakes. keep order ahead on and il update my review.