What has happened to this restaurant?!!! I had never had a bad experience at this establishment; however and most sadly that changed today!!!! From the female that took my order to the male who tossed me my bag full of GREASE. The grease that was all over the bag would’ve maybe given the horrible tasting dry chicken some moisture, maybe even taste. The one star is for the food being hot. The chicken was dry and tasted like they had recooked it several times. Yuck ?
If you're picking up dinner, Grand Avenue in Baldwin is a great place to hit around 4-4:30. Not crowded, food is freshly prepared and I'm always greeted with a smile. Manager runs an excellent shift!!! Dining area is spotless, definitely well cleaned yo Covid19 standards. It was always well maintained, but you can clearly see they adhere to new stricter cleaning standards. Prices have gone up (what else is new, like everywhere else). There is no more 8 piece bucket specials, but occasionally there is an app deal which includes a free sandwich or once I bought a deal which included a drink in a soft storage pack. Nonetheless, it's worth the trip and the extra dollars!
The food was not fully cooked and I went back in with a calm attitude hoping they change it or fix it even get my money back but I did not get a refund and the gave me more chicken again that was raw, I found a hair in my mash potatoes and all the staff had a bad attitude including the manager , I believed they need to take this kfc down or hire a whole new staff
food was on point. customer service was good too.
This restaurant should be open 24 hours. I come home from work a hour before it closes and sometimes I want something from there and the lobby is closed.
Their chicken is freshly cooked, all the time! But they need to put more light post around the back. Sooo dark back there!
Tried to give me dried out fries, cook got upset when I asked for fresh hot fries. I was not given any gravy for my mash potatoes. Chicken was way too salty and soggy.
Very professional and quick service. Food was fresh and tasteful
Understaffed which probably explains why the staff look like they hate themselves, the customers and the job ,not necessarily in that order.Paid almost 7 bucks for the chicken tenders and fries,the tenders were three strips of fried flour with slivers of chicken in and they forgot to add the fries.They used to serve decent wedges and crispy chicken,now we get this.l foresee this place going out of business soon.Bad food,not worrh the price and staffing issues.Pick a struggle KFC
They could do better. I've been to the one in Hempstead and they are better when I touch the bun it's not oil on the top.