Food is always awesome but they are EXTREMELY short staffed!! I literally waited in the drive through line for 35 minutes before able to place my order. Once my order was in I did get my food fast, but they could make so much more money if they had more help and I'm sure other people did not wait. Line inside was just as bad.
Worse employee behavior you will experience here. Every time I order here it’s 20-30 minute each.No idea who is the manager here unreal. I hope they change management and fix all the issues.
I use to love taco bell but they have gone down hill. The union Rd location is always out of stuff. And the maple Rd location always forgets stuff u order when I do drive thru. I've complained to corporate about my experiences many many times but they have yet to respond to me. Don't waste you're time and money with taco bell
So let me start off with how much thought they put into packaging my meal. On top of most of the order missing including the drinks. Not to mention the placement of the items into the bag. As well they choose to ignore the phones. Corporate needs to clean house with this location as this is nothing new. It seems like people are spending to much time smoking rather than doing there job. I'd expect a small order mess up during busy hours but not at 9 at night.
Ordered a #1 and 2 beef tacos with no lettuce. Received the #1 and 1 taco with lettuce and tomato. Waited another 15 in line to get the correct order. The tacos from the #1 were extremely greasy and I could not even eat them. Would like a reply and a refund from the manager.
I have been here over a 20 times. Over the last two years it is really gone down hill. Orders are routinely mistaken, like missing food (chips, or cheese, or some burrito or whatever) or wrong food. They are slow. Their drive thru menu is consistently broken. Their app doesn't work, like saying it is about to close when they are open for the next 7 hours. More than once their fount drink have been out or limited to a couple options. They don't even have simple support from their manager, like having stickers or markers to distinguish special orders. They clearly don't care about quality. The manager needs to be fired or the owner should just shut it down. They disappoint so consistently I am at a loss. Where do I go for Taco Bell? Out of state?
They messed up my order so bad. Yesterday I ordered a chalupa cravings box and nachos bellgrande combo, I got one crispy taco and one cheesy burrito with seasoned beef and two soft tacos with soggy lettuce, tomatoes and some cheese; To top everything off, I was also missing my two drinks. Feels like they are just throwing random items in a sealed bag during peak hours to keep the line smooth.
This place is the worst. They are always out of something. They won't sell nachos if they don't have a bowl for them, won't tell you they only have small cups until you've paid and they are handing you the wrong drink. The order always needs to be thoroughly checked and are mostly wrong most of the time. Employees are rude and not once have ever been helpful. And I still don't understand the idea of wearing a mask but having your nose out. Just don't wear it then its very silly. This place is never worth it unless your trying to have someone make you mad.
I need to start by saying I am a Taco Bell fanatic. I would live off of Taco Bell if I could. This Taco Bell has been the worst Taco Bell in existence for years. They almost never get my order right. There is always an absurdly long wait - anywhere between 5-15 minutes sometimes more. Today I got there at 6:59AM (they open at 7) and at 7:03 an employee told me they were closed. I waited in the drive thru patiently for them to be ready with no greeting until I asked if they were ready yet around 7:10AM. At 7:13AM someome came out to tell me I needed to leave because "it is on a timer". They need to do something about this location. I hate to say it, but I will not be back.
One word. RUN!!! Turn around and drive off.. This place has a bad odor as you enter the door. The food takes forever. The employees are talking amongst each other. And using profanity like it's another language. You better open your bag to make sure everything is in there before you pull off.