Red Robin Gourmet Burgers and Brews

4080 Maple Rd, Amherst - 14226
257 reviews
Burgers American
(716) 834-4100

Currently offering a $10 dine in meal that can’t be beat on value that includes your drink. Setting that aside, the burgers we got this week are worth their standard menu price. We ordered the Whiskey River BBQ burger medium well, with bottomless sweet potato fries; added a side of the Tavern sauce (it’s like a Big Mac sauce). The burgers where juicy and delicious and they didn’t skimp on the toppings and cheese. The fries are good shoestring style sweet potato fries and were perfectly salted. Service was good, and we didn’t have to wait long for anything. Food and value were so good we ate here twice this week.

Always a good stop. Staff is very professional and courteous. Great Menu. However, our fish meal (fish and chips) was not thoroughly cooked. My husband nor I enjoyed/completed our meals. But our grandson devoured his hamburger and sweet potatoe fries. Plus the fries were unlimited.

Our server was a amazing, made us feel welcome. (Ella) I believe her name was. The food was the best the restaurant was clean. I would definitely be going back soon. Shout out to Ella you did a great job!

Party of 5 at 6 o'clock, seated right away. Every single thing we ordered was absolutely amazing. The drinks, food and service were utterly stupendous! Can not wait to go again. 7/5 stars.

I'm driving west on Maple rd, going to an Asian restaurant and I saw the Red Robin banner, and I thought to myself, never been there before, I'll give it a try. The hostess was courteous and I was promptly seated. FYI, the reason I decided to go to this restaurant, I figured, getting a burger, shouldn't take long and I had somewhere to be. I ordered the sunshine lemonade, which you can see in my photo, ugh!!! Taste weird. I knew it wouldn't be real lemonade, but I certainly would not order it again. I ordered a small burger ?, and garlic fries ?. So I waited, and waited and waited, til the waitress felt bad and couldn't explain why it was talking so long for my food to come out. She asked if I wanted some fries to eat, why I waited. The garlic fries should be called soggy fries, Red Robin puts so much of whatever on it, the frie had the firmness of a string bean. She suggested regular fries, which I admit, were much better. The burger itself, was good, but because of the extremely long wait, my experience was down. I was offered ice cream and other things, I said "no thank you". The only bright spot, was my waitress, she was veh nice, compassionate and knew the situation was not right, and she did get best to make a bad situation good. And for that, I left her a nice tip. Not sure if I'll ever return to Red Robin, but it certainly won't be in the near future....

Quick service, the food was good! No complaints.

Sam was an amazing server!! She was fast and friendly! Food came out hot and cooked perfectly!

Julianna was awesome server. Very attentive & friendly. kept coming back & checking on us & refilled beverages without us asking. Awesome experience.

Love this place normally, but after tonight, peeps need some training or something. Odered our drinks, then ordered our app. App got here before drinks even showed up, ordered food an it took 20 minutes or better for it to show upNever got to experience the bottomless fries because our server Brian never said anything to us about wanting more, which I actually did want, bathroom was a pigpen

Food, alright for a chain restaurant. But, a warm and welcoming atmosphere! Run of the mill menu with comfort food, & some nice cocktails at the bar! Our waitress Bella was very kind, attentive, and enthusiastic!