Staff was amazing when we came in on mother's day. So many customers, but our food came hot, and in a timely manner, not to mention delicious. Place is clean, and overall welcoming environment makes me want to come back.
My family loves Red Lobster. I always look forward to the cheddar biscuits but this time it was a bit disappointing. They weren't as fluffy and soft as I remembered. They were a bit soggy. It took forever for the food to come out as well and the restaurant wasn't as busy. It was also freezing cold! A bit uncomfortable for dining in. But our waitress Shannon was so kind and provided us with excellent service. Even though the food took a while, it was all very delicious.
Had a wonderful lunch this afternoon at Red Lobster. Our server was top notch - very friendly, knowledgeable and kind. Our meals were delicious and presented so nicely. When we put our order in the server apologized for one of our choices which was not available. We ordered something else instead. Shortly after that she returned to the table and told us as she was putting our order in and mentioned we had asked for a certain shrimp entree that it had come in and was now available. So everyone got what they really wanted. Wonderful service - good prices - ample serving sizes. Wonderful dining experience!
I went to different RL restaurants in NJ, this place in NY tops them all in the taste and freshness of the food, let alone the service.I was first put off by the way we were received, since there was nobody at the reception desk, and when the young man came, he didn't make us feel like we were welcomed.And when i paid, i wanted a printed receipt, which didn't print at the table, and neither i found anybody to talk to when i was leaving.So, these 5 stats are for the chef, people of the kitchen, and the nice welcoming waitress Kate/ Katey.
Good food and service. I love the biscuits.
Our server was amazing..I think her name was Sharise, we were a table of 10 and she was just great! Our food was really tasty, except the Alfredo linguine was overly salty (that was taken care of too, with substitutes, no hassle). Lobster, scallops, salmon and shrimp were fabulous. Steaks were cooked just right. The strawberry daiquiris were amazing!
Went to red lobster, 4-22-2022, with friends. we always gone to red lobsterfor over 35 yrs. a least. We go there for Birthday, anniversary's, retirement, valentines, and for some their specials offer. The server was pleasant got in right away. Place was dead on a Friday night unbelievable, but after the awful dinner we all had to agree, we know why we got in so quick. let telling you burger king, mac Donald's, pizza or sub would have 120% better WORST meal ever. We all agree the four of us, not to go back there ever again we use to love Red Lobster, not anymore. yuck yuck
Just to start, the biscuits had a hair.The service is not what we expected.My meal was the worse. My husband had the $35 meal with tiny scallops and shrimps. I had the sesame-soy salmon bowl that I am adding the picture for it. It came all burned, nothing like the advertised picture. I don’t know how they can present a plate like this to the customers. Barely some salad, and all burned food. The waitress said, oh that’s how the Brussels sprouts are supposed to look?? She exchanged them for broccoli. This restaurant changed a lot. It was way better before. Never again.
Went for MIL 88 birthday, we received our salads literally 40 seconds before our main courses, which was 45 mins after ordering… one of our parties entire meal wasn’t even what was ordered - try to get anyones attention to point this out was nearly impossible. After our meal (which mine was cold and nearly tasteless) we paid and went to the front, to try a lodge a complaint. Forget it, no body at the greeting podium or the bar. My wife called the number on the receipt for the store to lodge a concern about the experience, and was promised that the information would be passed to the on duty shift supervisor, with a comment that “be assured you will be contacted by the manager.” Here it is, a week later and no one has contacted us back. Last time to visit this restaurant.
Used to frequent this restaurant but on the latest visit everything seemed unclean, especially the restrooms. There was only a handful of staff working so the wait was long. 35-40 mins. Huge credit to our server who was absolutely wonderful. The Biscuits are a fave, and the meal we had was good. They have a new bowl item which I tried and it was great but it seemed like there were bits of rice that were undercooked and still hard to chew. The bar also requires separate billing from the restaurant so we had to cash out at the bar when our table was finally ready.