I am never going to this place ever again, first they would take 20-30 minutes just to give me my order, then they ruin my friends order because they gave him a wet bag which spilled all of his food on the floor, I ate their McChicken which gave me food poisoning and ended up making me almost go to the hospital because of how pAinful my stomach became.
Usually I receive very good service but not this visit. They billed me for someone elses order then said I did not pay when I just handed the cashier at the first window my card to pay. Once they figuired out what happened no apologies at all. So they refunded my card but now I have to wait for that as well.
It's McDonald's. This location, pretty good. Order was correct. Only minor constructive criticism is that the 1/4 pounder with cheese and bacon received looked nothing like as advertised. The reason I ordered it and paid more for a burger is due to the menu images. Not even close. C'mon Mc'D's... Corporate nonsense... fix your products. Otherwise, service was quick and accurate.
Terrific staff, two order windows, got my special order right!!! Clean looking, well-kept outside, can sit outside and dine on property! That alone is pretty cool!
Visited to celebrate McTeacher night for Glendale Elementary School. Greeted by all staff encountered. All had a pleasant experience.
I went with my friends yesterday to this place and they got the whole order wrong !. They forget our chicken nuggets and the sauce. So, when we went back to get the nuggets and the sauce the manager was very rude.
Only one problem. Did not receive an apology for being served a cold Egg McMuffin. Employee delivered a freshly made replacement but did not say, for example, "I'm sorry about the cold Egg McMuffin. Here's a fresh one."
When my daughter opened her crispy chicken sandwiches she discovered there was cheese on them… #1 she doesn’t eat cheese #2 if she did the cheese was hard and looked like plastic and the sandwiches smelled awful… working at the Golden Arch in my teenage years lead me to believe these we left in the food warming area and more then likely someone else’s old order.If weren’t in a rush to dance class we would have turned around so they could have made it right also if this was a one time thing; cool, stuff happens but this specific McDonald’s constantly drops the ball messing up orders and forgetting parts of your order.Do better McD’s!
they skimped out on my fries right in front of me and never bothered to hand me a cup for my drink. they were not busy whatsoever lol. the lobby was empty and so was the drive thru. im pretty sure it was the manager on duty who did it, so thanks for that bro. now im even more depressed and down a diet coke lmaoo.
On this visit: I do not understand how they were able NOT able to make the shamrock shake ☘️nBut they were able to make the Oreo shamrock ☘️ MCFLURRY ? which was delicious (w/ some hot fudge and whipped cream on top) ... BUT the size is noticeably smaller than their small pop (think kid size) .... It costs like $6 ? ... and it only comes in ONE size. ?? #whythoughOverall: Not a bad 24hr McDonald's, burger buns were not burnt/crispy/stale (big win!!!) .... Union & George Urban is still my favorite location (no matter what time of day) but this one surpassed my expectations. #mcdonalds ???