Ordered medium well burger but it was very well done. The bun and 3 slices bacon were excellent. Online states 2 cheeses but check out my picture it seems like there is not much cheese on my burger . Burger itself did not encompass the size of the bun felt like I was eating a lot of bread. They did follow my online instructions to omit the "secret sauce" and side mayo. The fries were not warm piping hot and crispy. Curbside pickup fries were soggy. Should have gone to Wendy's where piping hot fresh fries guaranteed! For $16+ for bacon bacon cheeseburger and fries, I don't think it was worth. Should've had a pleasant experience at 5 guys next door. Funny when I eat inside Cheesecake, their bacon bacon cheeseburgs and fries are served like it's worth the $16. But for the recent take out/curbside. , I have not been impressed.
Came here on a Sunday evening for dinner. I was glad that we had a reservation because it was packed. My husband got a steak and i got the fish tacos. They were AMAZING and the portions were fair. His steak was cooked as exactly as he ordered it. I was very disappointed by the beer selection. I could find more variety at an airport, and probably for about the same price. The cheesecake was also awesome, but at the end of the day it was more expensive per person than my favorite fine dining restaurant but with none of the leftovers. So while I certainly recommend this place for the food and the service I just didnt feel the overall experience or value met my expectations for "wow" factor.
Are you ready for the 411? Here we go…went to Albany to move my daughter out of her dorm and to head back home the next day. After working up an appetite ended up at Cheesecake Cake Factory. Always loving customer service, our server, Tori, was a pleasure. She was attentive and made sure to give we were comfortable in the outdoor seating area. The appetizers were filling especially the Mac and Cheese balls. For the food, we had the Chicken Potstickers, Chicken and Hibachi Steak and Pasta Carbonara (my favorite dish). While it did take awhile for the food to be brought out, Tori made sure to update us on the status. When the food finally came our everything was prepared well and tasted delicious. It was quite a big serving that we did not end up eating everything and packed it up for later. For a chain restaurant, it was one of the better ones I have visited which was probably due to the time of day as it was not very crowded. If you are ever in the UAlbany area, visit this spot…your college student will definitely appreciate.
Nice atmosphere our waiter was really nice & helped us with our ordering, Allen he said he was new but he was aware of items on the menu. Allen my hat goes off to you for the great job you did we drove all the way from Washington DC for his service,The meal I ordered was really different & tasty it did call for chicken & I never bite anything in my meal that was chicken at that point I just know not to visit again are go somewhere else. Allen you deserve employee of the month of April. ??
Our waiter was fabulous, our dinner was amazing - desserts to die for!!!
We went for my child's birthday dinner. We told the lady at the front that it was her birthday, and our server confirmed it. We ordered dinner...which was meh...ok, then our server asked if we wanted dessert (to stay or to go) and that was it! No one sang to her or anything! Super disappointed. The food was edible - over priced. The cheesecake was good. We took home. But honestly, I thought it was so mean they didn't sing happy birthday. We weren't expecting a freebie- we bought the cake but they could have sang to her. It will be a very long time before we go back there, if we ever do.
Food and service was phenomenal. Such large portions!
Great food and great service.
Food was amazing. Jay was an awesome server. We had 6 in our group. Cheese cake is amazing. I would definitely recommend this place and would go there again. Many selections to choose from for cheese cake.
Bacon cheeseburger was the best I've ever had. We had cheese cake and a large piece of chocolate cake. They both were stale , chocolate cake was dry and tasteless. Cheesecake was dried out. This was the first time I have ever dined at Cheesecake factory. One would think they would have the best desserts . Staff was very nice and professional. Restaurant and restrooms were clean. Greatly disappointed .