Possibly the worst McDonalds experience I have ever had. We came here on our way to Rhode Island. There was almost no one working behind the counter, ( I think I saw one or two.) The employee that served us, carried the food out with her bare hands, and smushed the food against her chest. The food we got was cold, clammy, and not as tasty as we expected, not to mention, they forgot an entire persons order, and when confronted, acted like the order did not exist. McDonalds has lost my business due to this one horrible visit.
First to start off, it took 10 minutes for them to complete my order. I got two medium strawberry watermelon smoothies. They came out as small crushed ice with syrup. Very unhappy.
I had such a frustrating visit. The woman who took my order rushed me along so much that I was unable to properly order and ended up missing half of it. She kept cutting me off and speeding along and needing to delete things that were misheard because she kept cutting me off. I ended up needing to repeat the things she missed because she didn't even give me a chance to tell her that I wasn't finished ordering before she had me drive up.I understand that sometimes drive thrus get busy since I have worked fast food, but there was nobody behind me and nobody pulling in. There was no need to rush me the way she did. It was extremely stress-inducing.
We had never been in this particular McDonald's before. Extremely clean, good fast, quiet and efficient crew. One of the few times we've had dinner in peace!
This is 3rd time I'm having a problem with a guy works in this McDonald's. He always staring and trying to make fun of people, very unprofessional. I don't know his name but he wears some golden (or gold color) accessories/jewelery. I believe he is manager. Hopefully who is higher than him from McDonald's will see this comment and investigate it. Disgusting.
Was our running errands when my grandson began asking for McDonald's: French fries ?, soda ? and chicken nuggets is what he requested. Since I was in the area I decided to stop at this one because I knew it was being renovated and wanted to see the changes and service. While they added another drive thru lane, I felt as if gaining access in and out of the location was somewhat odd because it's such a busy area. However, the service was good and our food was fresh and hot ?! It was satisfying! ??
Looked like a brand new McDonald's. Very clean, modern. Had 2 for $3.00 spicy chicken. Very good. Fast and friendly service.
Good value but the sandwiches were not hot enough and the English muffins weren't toasted. They should have a crunch to them. These were soft.
Very good ? our food was fresh hot delicious nice re opening of the store my chocolate milkshake was delicious all the staff are to be commended
Why did they reopen this place?! I have never gotten fresh food from here. Every time I come to this location the burgers taste like they’ve been sitting for HOURS and the beef is dark and dry. Fries are always soggy. Just drive over to the McDonald’s on Washington Ave extension because this place is a joke. If I could give zero or negative stars I would. Absolutely nasty and the customer service matches. WHY DID THEY SPEND MONEY TO REMODEL AND NOT IMPROVE SERVICE/QUALITY? Make it make sense.