Logan's Deli and Market

Empire State Plaza, Albany - 12210
14 reviews
Sandwich Shop Grocery Burgers
(518) 487-4441

Spent 10 dollars on this. There’s an up charge for Apple Pay. Won’t be returning. There was no effort put into this. Just a tiny piece of chicken not even big enough to cover the bun.

The service has went completely downhill. I was going in daily for my breakfast, but each visit service and food quality have gotten worse.There have been times when I'm standing at the register waiting to get my order taken for 5 or so minutes. More often than not her mask is falling off her face.Yesterday my bagel got burnt because one of their staff members was too busy socializing with a maskless customer. I waited nearly 20 minutes for a toasted bagel.Between the lack of face masks by staff and customers alike and the major decline of service, I'll be taking my business elsewhere.

Fresh pie and coffee for like $5. You can't go wrong. They also have a nice selection of coffee, including one that had notes of Cabernet which i could really taste. The woman working there was very friendly.

Great prices, delicious grub and awesome customer service! What a convenient deli and market.

I'm not even sure how to write this review. One day the breakfast sandwich is great then the next time it's just throw together. I ask for a egg and cheese sandwich toasted with butter. Last week it was great. Toasted on both sides of the roll and everything. Today it looks as if the grease from the bacon is what made it brown instead of being toasted. THEN, I asked the cashier since there were no sandwiches made for grab and go (you get a coffee with the sandwich for $5) will I still get the coffee included since they had to make it. She said "yes". While I was waiting, I happened to start adding up my two orders of home fries and the "special" and it didn't seem right so I asked for a copy of my receipt. Sure enough she had charged me $5.00 just for the sandwich, plus charged me for the coffee again. She had to have known what she was doing because she looked right at the receipt when she asked me if I wanted a receipt. The "free" coffee was weak anyway. I think I'll just wait for B-Rads to open. It wouldn't hurt to put a little onions and green peppers in the home fries.Well, I went again today 6/25. There was a little cashier there that was very unfriendly and rude. They have the "grab n go" so I asked if I could trade it out for pastrami instead of bacon on my sandwich. I spoke to the cook because he's the one I was most familiar with. She just jumped into the conversation and then said "well, could you come back over here and place the order". Now where else would I go to place an order because I have to pay there. Someone needs to re-staff the cashier staff there. They don't know how to talk to people and they act as if they're doing YOU a favor. The cooks are very accommodating and friendly and do a pretty good job majority of the time.

Love to support small businesses. I’m disappointed though because it seems like they’ve changed bakeries. They used to have amazing bagels and now they’re dry bread - nothing like a bagel at all. Same with their sandwich bread. Used to be delicious, soft or crusty depending on what you ordered. Now the bread is just not good. My ciabatta bread was inedible. Dry, crumbly, no signature ciabatta crust to speak of. I had to pick off the sandwich contents the bread was so bad. I wish they would source better bread products!

I've did online ordering here 10/21/20 and 10/23/20 for lunch. The employees have been friendly on pickup. I've made customizations to both orders and they did them with no issues. Vanilla milkshakes are yummy!

I got the veggie mediterranean sandwich. It was full and delicious. Nice customer service. Everyone was wearing proper PPE. The wait was short. I will definitely go here again.