It's honestly pretty disappointing. But I called in yesterday to place a delivery order through grubhub and it was canceled the first time due to my location(yet I've had previous orders delivered to said address). The second time I called in to see why it was canceled again and they told me it was because they were not doing deliveries. So I ordered again and chose Pickup and my order was canceled again for not having ingredients.Today I chose pickup for the same things and they canceled again for not having ingredients. I was already out and drove back home, told my mother, and she decided she wanted chinese, called them and included the order I wanted. They had everything then and it was clear they lied to me, over and over.I called to see why they lied to me and they just repeatedly hung up on me. If it's the profits then ok, but no explanation is just a slap in the face.
Food is okay. The pork fried rice does not have much pork in it.
We ordered takeout on Christmas eve via Grubhub which didn't come out until 30 minutes after they said to come. The place was dead when we went to pick the food up so that doesn't make a lot of sense.The wonton soup was pretty bad. The wontons themselves were thick and gummy with very little filling and almost no flavor.I ordered a general tso's chicken combo with shrimp lo mein. They gave me white rice instead of the lo mein. I could see one mistake like that. But we also got white rice instead of an order of chicken fried rice. This seems almost intentional. Either that, or they're incredibly negligent.Meh... do yourself a favor and skip this place.
One of my favorite places. The food is always good and the staff are nice.
Good food and good service
I love this place, exspecially when the owner makes my chicken with extra extra veg and less pork fried rice. Oh and don't let me forget their lomain is my grandkids favorite with sweet and sour chicken. But alot of there food is very good. I give them Hands up 100 percent.
Food very bland, not recommended.
En Lai has the best tasting chicken broccoli in all of Albany.
En Lai has the best tasting chicken broccoli in all of Albany.
Cooking taste great but sauces like for the sweet and sour chicken jaz been watered down till iT doesn't taste the same anymore