How hard is it to get an order correct. Simply asked for no cheese and yet... still had cheese. I would leave a bad review if this was the first time.
Service was friendly and fast. Went into the lobby because the drive thru lines were long. Went in for coffee, and was sadly disappointed because it was very weak...unless you like hot colored water with cream. But...the young man that took the order was very courteous.
Definitely choose this McDonald’s if you want food poisoning! 2nd time my kids have gotten horribly sick vomiting for a week and diarrhea from chicken nuggets and burgers. This franchise location either doesn’t swap out their outdated meat products/produce for fresh, uses expired food they charge to customers or….. ???? doesn’t keep a high standard to employee hygiene but honestly it is McDonald’s. Definitely have been to better ones where you can tell the food is fresher and establishment is cleaner. Avoid this location like the plague or Co-vid ?
I have gotten food poisoning two times from buying food from the night shift staff. it’s as if they don’t throw away food that’s been sitting all day and just feed it to people or as if they are too lazy to cook fresh food. the first time i though it was a fluke and now it’s happened a second time. only go during the day because the night shift has gotten me sick TOO MANY TIMES.
They made the iced coffee i was a pain in the butt for asking for perfectly... and it made my morning amazing!! Thank you Pacheco st. Michaels Mcdonalds so much! Your manager is on top of it!
There are zero vegetarian options what to do with a salad. Personally for me it was for my meals to be warm if you're filling it's probably a psychological thing. However with that said I would prefer a warm vegetarian meal versus a salad. I know what you're thinking you can eat the fries right? Wrong and make them in animal fat. But my main reason for the low rating is everytime I go by after 10 to get an ice cream the machine seems to always be broken cake and ice cream I can't get one of those like Oreo cookie things though are awesome but I do never get one after 10 such a bummer. Perhaps if they start making ice cream at night they would get a five-star from me every time never fails always allegedly broken
Never know what kind of service you receive. Some days it's great, other times you wonder why you went their. The cost on most of their items has gone up quite a lot.
All McDonald's serve the same thing, but what wins and keeps loyal customers is customer service.Upon arrival, a young man asked me if he could take my order, I told him what I wanted and he told me to proceed to the window, I told him that I had not finished ordering yet and he replied that if Iwanted to make another order I told him that everything was in the same order. Arriving at the window was a young woman who repeated the order of just one sandwich, I told her that I had ordered something else. At this point her attitude was a little defensive, I asked her who was the guy who took my order and she said she didn't know, I paid and she gave me the change without saying anything else; thank you, good day, nothing!Arriving at the second window, the woman there also had no uniform, name tag, nothing to help me identify her. She gave me part of the order and told me to park further in front. After five minutes, a guy came out and gave me the order and that was all, not another word. Unfortunately, none of them had a name or a uniform to identify that they work there.As you can see in the photo, that's how they gave me my sandwich, I didn't want to go back fearing that they would do something to my food but I ended up throwing it away and I only had the coffee which I ALWAYS order 3 splendas and 7 cream and he understood 3 and 3.??♀️The visit to this McDonald's was my worst one because of the terrible service and attitude they have to help. Customer service should be top of the list even when working under pressure. I try to do surveys and reviews understanding their environment and current work situation to somehow understand their attitude or performance, but this time I couldn't find a justification for their attitude and lack of customer service. And most important, they're dress without a single thing that tells me they work there. No name tag, no logo apparel.
The customer service was great. The food was typical McDonald's. What we got was good. I do have to say the lady who made my iced coffee did a perfect job!
If I could give half a star I would, people need to learn to listen when they take an order cause I wasted money on food that I couldn't eat cause they put condiments on something I didn't say that could have killed me, and expect me to drive 30 mins back to correct their mistake, I won't be going back to this Mc Donald's if I ever do it again, running the risk of people not listening and adding things you don't order.