Burritos and coffee are good here, however, I've noticed that the service has slowed down significantly ever since they only have the drive thru open now. Ordered three burritos and a coffee with about 4 vehicles in front of me. When I got to the window the worker took my debit card and returned it a couple of minutes later with the receipt. This was the last time i saw anyone. After what seemed like a very long time with a long line behind me I attempted to get the attention of someone without success to see why there was such a wait. I finally gave up and drove off without getting my order. I made my mind up that this is the last time I eat in any fast food place, especially here. I'm going back to making breakfast every morning. Too bad, the food here is pretty good. Oh well...
Food is delicious! However.. ALWAYS check your order before leaving the drive thru window!! 4x in a row, my order was incorrect! It's frustrating to have to pay for food that you didn't order, or when you ask for something easily specific such as "NO Cilantro or onion, and you get triple the amount"? It would be nice to drive away confidently knowing that you got what you ordered and paid for....
The breakfast bacon burrito was almost nothing but potato filling. Just a hint of cheese, egg, bacon, or anything else. The quesadilla had so little cheese in it... almost paper thin layer of cheese. The side of guacamole was very watery. All terrible. Tried to eat it and just ended up throwing everything away.
Food is delicious! However.. ALWAYS check your order before leaving the drive thru window!! 4x in a row, my order was incorrect! It's frustrating to have to pay for food that you didn't order, or when you ask for something easily specific such as "NO Cilantro or onion, and you get triple the amount"? It would be nice to drive away confidently knowing that you got what you ordered and paid for....
Cold, soggy nachos covered in fake, tasteless guacamole. Watered down sour cream. Dry and chewy burrito. The only thing to compliment was the speed of our order. Spend an extra 5 minutes driving up the road to one of the excellent local Mexican places like Cafe Castro.
Tried this place out today on my way up to the job site. Was craving some tacos, so I ordered the chicken taco platter. Specifically asked the attendant if there was anything spicy in that and he replied "just the salsa that comes on the side". I told him I didn't need any salsa and they could skip it. Fast forward to when I was able to take lunch and I bit into one of the tacos only to find that the chicken is apparently soaked/coated in chili. Not only was I mislead/lied to about the nature of the tacos, but I'm allergic to capsaicin oil and had a mild allergic reaction.
Horrible service!!! After eating here about one or twice a week for a while now I finally had it and won’t be going back. Ordered my asada burrito with no pico and no onions, drive off to go to work and find extra pico and extra onions. Call to let them know about the mistake and Elizabeth is rude with me and hangs up the phone on me. So I drive all the way back just to wait in the line again and when I get to window Elizabeth greets me with attitude , so I just ask for a refund and she laughs and basically scoffs in my face while giving me my money back. Not once did she say sorry for the inconvenience or offer to make it right in any way. Well good job cause it’s the last time this place will get any support or money from me.
First time. New in town and recommended by associate from work. Portion ingredients were amazing. Could do more carna asada on super nachos but overall customer service was good and food SUPER DELICIOUS
I had a great experience at Burrito Spot! I ate the Carne Asada Burrito and thought it was delicious. I also had a tasty horchata on the side.
I’ve been eating Burrito Spot since it was located across from Smith’s on Cerrillos. Still the best chorizo burrito in town. Great tortillas and salsa.