Terrible service!! Lady at counter was rude as can be. Smoothie was okay yogurt was disgusting!
Its good but I want the size I want not what they give me.
We went in to order two bubble milk teas and the employee didn’t ask what size, if we wanted it blended, and if we wanted any fruit. On another note the Boba was also stale and there was a floating brown thing in my friends drink. Lastly, the employee was also wearing sandals with her toes hanging out, and the floor was covered in smashed fruit.
awful service. i usually enjoy going to yogo berry but today i went in and i got an ice cream and a boba tea. The boba tea tasted rotten. it didn’t look like the color it was supposed to either , so i asked if i can either switch it out or get refunded my money, the girl working there gave me attitude and declined service and said “ it’s not my problem it’s yours “ so me and my mother who was with me asked to speak to the manager, she didn’t even wanna get up and do her job her attitude was horrible. ( she was wearing a black jacket and had glasses and kind of short hair ) so since she was upset she asked us to leave, we did so and reported it to the security guard and then she tried to close the store. We couldn’t get her name they didn’t know it , one of the security guards were new. so couldn’t really get that much info.
So I tried they're new fruit teas today and noticed they also come with dead bugs and such, which is very disgusting and gross. I'd like to be refunded and compensated for the potential that I may have drank a few already.. this is quite unacceptable and inconsiderate make sure you guys try your new fruit teas topped with dead bugs at your local yoga berry . I am very disappointed!
Awful awful Customer Service, The boys working there were so rude, acted like they had better things to do with their time! Arrived at 745, as we walked in They said they closed at eight and denied us service on my Lil Boys Birthday!
Great service and taste wonderful, just wish it wasn't so gosh dang expensive! For 1 bubble tea, 1 cream tea and a combo bowl (Froyo with 2 toppings) it cost about $15-20.
I Tried to make a purchase and was told by the employee they only had yogurt to serve. The reason was that he was the only person working and he was closing. Mind you this is at 6:30 pm and the store doesn't close until 9:00 pm. Very disappointing could not believe the response and reasoning, understandable if we arrived 15 minutes before closing. I am sure the owner would be upset to know they are losing money.
The best
Great place! Great drinks!!