The only reason I’m giving you 1 star is because food is so good.I was the car in the drive-thru and no one else in front. Waited 3-4 minutes for someone to take order. Could barely hear the attendant. Drove to window and was given my drinks within 1 minute. One was a milkshake. Took 11-12 more minutes to get food. Milkshake was almost milk by then.Time delay is completely unacceptable! The worse part is that it NEVER gets better. Service has been this way before COVID too! At these prices, I will not be coming back! The food is the only reason you may have customers but that may change as in my case.
My first lotaburger in over 40 years. It was just as good as I remembered. My wife said it was the best burger she's had in a long time, better than Texas's What-a-Burger.
The food is consistent and a New Mexico style that I like. Service isn't always the best and fastest, but the crew usually does a good job despite how busy they get.
I come to Carlsbad every year or so. There are a lot more options now than there were 7 years ago when I first cameinto town. Blake's has consistently been my go to for a great burger. My only criticism is the wait in the drive thru. But you know they must be doing something right when there are that many people waiting happily in line. 5 stars because the wait is WORTH EVERY SECOND!!!
Very good quality and service. One of our group did have to return their order after asking for no onions due to an allergy, so perhaps a little more attention to detail is needed. Green chiles are a great option!!
I ordered a cheese burger Ordered it well done and it was raw. I couldn’t take it back cause I live on natl parks hwy .my bread was soggy. And I was so disappointed. I had heard so many good things about your restaurant. But I won’t ever order again. I had just ordered not even 5 min and it was done but not well done
The evening shift on Tuesday 3/29/2022 was horrible. The guy who was on the fryer needed to pull up his pants and at least comb his hair, so he didn't look like he just crawled out of bed. The one kid was clueless on what to do. The girl who was in her pj's didn't need to be behind the counter.We went back on Thursday 3/31/22 after lunch and the service was great. The guy who helped us was awesome and very friendly.
My kids and I love Blake’s. We make it a point to stop and order New Mexico green chile cheese burgers.
They charge extra for large fries/drink when I ordered a Lota combo, it's supposed to come already, hence the LOTA in Lota combo. And the fries tasted like they were from the day before. How in their right mind do they think they can give somebody that after paying$14 for a meal? Lota Burger, you need to step up your game, I'm not the only person who has stopped going to you.
So they just grab a handful (13 packs) of kitchen and throw it in the bag. Then throw a hand full of fries into bag. Doesn't seem sanitary.