Sheraton Albuquerque Uptown

2600 Louisiana Blvd NE, Albuquerque - 87110
103 reviews
Mexican American Caterers
(505) 881-0000

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I booked this hotel because the Tesla website lists the hotel as having a Tesla destination charger. Unfortunately, they charge an $18 fee to use it. I've done quite a lot of traveling and have never encountered a fee. This hotel is receiving free advertising from Tesla and never discloses their charging fees during the booking process. Seems like pretty clear bait and switch. Also, no room service because of covid apparently. Other than that, the beds were fine and the service at the bar was good.

Outstanding service! Staff was incredibly accommodating! We have a huge moving truck and two large dogs with us. It was the perfect hotel for us. Relatively safe, nice clean room, welcoming to pets and very friendly. They even switched our room to put us where we could see our moving truck and had security check on the truck throughout their checks.

Absolutely wonderful staff! Whether it was helping me check in or helping me find my phone by calling it, or giving me extra towels. The staff went above and beyond to make sure that my stay was comfortable and full of smiles!!! The overall ambience of the hotel is also very inviting and makes you want to stay in the lobby and chitchat and make new friends!

Overpriced for sure… Location is fantastic. A lot of shopping and food all around. Safe location. The rooms are a little old. Walls are super thin. We could hear next room talking. Bathrooms are small and the tub has mold. The pool is indoor and stays open late which is nice however they completely filled in the hot tub with rocks ?. We stayed two nights. No one ever came to clean our room ( even though we called front desk and requested) . Parking and Wi-Fi are free. Lobby and staff are nice. Breakfast buffet is $18 per person. I feel we over paid at $200 a night for a moldy bathtub.

Nice hotel, good breakfast. Friendly staff, there is a Starbucks inside. The hotel is a bit dated so don't expect something really new but was comfortable and very nice location. I was able to get a nice deluxe too. With mountain view of sandia peak. The lobby bar is also nice.

The hotel rooms were nice, carpet definitely needed a cleaning but overall a good stay. The only thing is that when we called we were told the pool was open, upon our arrival it was not. I understand it being closed but don’t lie and say it’s open when that was a big reason we had chose this hotel. There are other amazing hotels that have this amenity open, we just didn’t like or understand the dishonesty.

Wasn't a great stay, I know they can't control groups but I was forced to eat dinner in the bar area where I could not hear with earbuds in at full volume due to crowds, kids and drunks. Not sure what chemicals they use but I discovered that I was allergic to the sheets, the room reeked of men's cologne and the comforter of women's perfume. Paid more for this hotel to get a nice stay...the shower was nice. :) Some of the front desk staff were super helpful, one girl just didn't care.

Enjoyable one night stay- large room, nicely furnished. Front desk was friendly, and polite.There is a Starbucks center and tables to enjoy your breakfast or snacks.Snacks and beverages available.Nice spacious counter area in the bathroom.