This restaurant, sadly, is a poor shadow of what it used to be. We'll be looking for Italian elsewhere. The service, whether take out or dine in gets a little worse every time. Several of the recipes have changed... for the worse. The chicken is now flavorless and unseasoned, the vegetables in the salad look like they've seen better days. Some of this may be due to supply chain issues and the staffing issues caused by the pandemic.. but the current management doesn't seem to care. The last couple of times the service staff forget to bring out some of the items ordered. The wait staff only comes around to take the order, bring it out and then bring the check. They don't bother to take off the items they forget from to bring out from the bill, or the wrong appetizers they brought out. The wait staff disappears after the order is brought out and you never see them until they bring out the check. Unless you order alcohol, no comes to check on or refresh your drinks.The poor service happens whether the restaurant is 75%, or 25% full, whether it's dinner, lunch or even carry out. On one occasion, two pasta and salad orders has not been brought out for 40 minutes with only four other tables with two or 3 diners a piece. On another occasion, a carry out order had a completely wrong order. They sent an Alfredo order instead of a marinara order.Then to top it off, management has a could care less attitude when you bring the poor and slooooow service to his or her attention. In the last occasion we actually had to ask for an apology from the manager for the forgotten appetizers, and lack of any attention from the wait staff. Only after asking if he was concerned about the poor service, inaccurate order, non attentive staff, and for an apology did he offer a half hearted one with an excuse about being unable to retain good staff. Over $50 for a dinner for two, forgotten items, no napkins, virtually no wait service..., missing table condiments.This service and attitude is the norm now at Mario's (in at least 2 locations), but is not prevalent throughout the rest of Albuquerque's restaurant community. Every place makes mistakes now and then, every wait staff has an overwhelming day now and then, and for your favorite restaurants you give them a pass now and then... but when this slow or no service becomes the norm, when the recipes change for the worse, it's time to move on. There are plenty of Italian style restaurants in Albuquerque... It's too bad, this was a nice bistro when the original owner ran it. This one, like the now out of business Quarter's that suffered from the same issues, is now one to say goodbye to. Sadly, it's time to move on to restaurants run by people who know what service means and how to treat patrons and employees. Goodbye Mario, you were a nice place to dine, when you were a nice place to dine.
Pizza was ok… $12.95 for a piece of chocolate cake… I was expecting something amazing. I could have made better cake from a box. Seriously. Do Not Waste Your Money. I promise you, you WILL be disappointed and you will want your money back. It’s not that big, thick or delicious. It is plain ole’ (dry) chocolate cake.
Mario's on San Pedro is the best of their several restaurants! Food and service is always great here! This is the location that Mario and Anna actually work out of. Mario passed away a little over a year ago but Anna still works from this location.Took advantage of their half off bottle of wine (Mondays and Tuesdays).Over 50 years in NM! This Italian loves Mario's!!!
My mom and I went there for an early lunch today. My mom ordered the spagetti and meat sauce and I ordered a small cheese pizza with Canadian bacon. Both dishes were excellent!!! Waitress was polite, happy and attentive. As we left it started getting busy with lots of people happy to be there. You have to give this place a try - I'll be coming back soon. ?
Mario's on San Pedro is unassuming from the outside but has a good atmosphere for being part of a strip mall. It just has that feeling of being a genuine Italian restaurant when you are walking to your table.Waitress; Our waitress Hope was dressed well, efficient, gave us a lovely smile, asked permission to take plates and other items from our table as we did not need them. She had a constant eye out for each table.Food: Truly the best gluten free pizza I have eaten. Also a good salad. Just like the restaurant... The food has a touch that tells me it is Italian. Fresh ingredients, just the right flavor to the sauce, just the right amount of oil, and somehow everything blends so well together! And let us not forget the desert. One of my table mates thinks the cake slices are to die for and are so large it really takes two pey to eat one cake slice.
The once great restaurant is slipping badly . My dine in experience was sad indeed . Service was OK but food was not appetizing. Garlic bread was swimming in old margarine. Hamburger patty was preformed frozen hockey puck . French fries tasted like old frying oil . All of this and the menu was old and ripped . This is because the restaurant expanded to other locations way too soon . I don't think the movie crews served by Mario's would put up with such quality . Try serving great food in one outlet please .
They have the best pasta and pizza in town. Commendable service, too. Plus reasonable prices.
can you imagine having to clean these bathrooms leaving them a shiny as a whistle and then getting fired wrongfully , being told that you are not going to receive your tips either and treated like nothing after committing to the restaurant and working your behind off well..not to mention Mario's Pizzeria & Ristorante Paseo and Wyoming (505) 797-1800 https://maps.app.goo.gl/gpRLZfgbCcDytu8y7
The food was amazing. The service, so-so, not much enthusiasm from our server. Atmosphere is fairly quiet, which is a nice change from the typical uptown fare.
I think the pizza and wings and chocolate cake are great! The pasta and salads are good. The service is not always friendly or efficient. It is more of a personal preference for Italian food than quality. Overall, I definitely recommend trying Mario's.