8 of us wandered in on a Wednesday evening - the place looks first class. Staff were attentive, but there must have been a miscommunication between our server and the bar - our server repeated the drinks order, but one drink did not make it to our table. If something involves humans, mistakes are inevitable. The no-show drink was corrected. That being said, the drinks were excellent. The food - not so much. The food menu looks inviting, but the quality of the food did not match the quality of the drinks. Maybe a new chef should be on the owners' "to do" list. This place has wonderful potential. I suspect with time it will deserve 5 stars. But for now, it gets 3 stars.
This was our second attempt at giving this place a try. Sadly, both times we we left feeling neglected and insulted. For perspective, we are an easily satisfied bunch of regular folk who appreciate and have worked in the service industry ourselves. It was very clear, given the response to our one request and the general atmosphere, that the customer is "always wrong."For example, at each table there is a list of customer etiquette rules printed out for your review. Posted on the wall, are mocked examples of poor reviews from yelp. The nail in the coffin was the disgusting, watered-down beverage ordered from the highball menu. We ordered three drinks and the highball was watered down, warm and tasted like old camping cooler water. We attempted to give this feedback (in a gentle manner) and ended up being told that we would have to pay for the disgusting drink as well as our requested replacement drink.Finally, I visited the bathroom and was accosted the hypocrisy of the entire experience. Given the "high standards" demanded of customers, the establishment's standards were sorely lacking. The toilet was crusty and hairy. The sink was splattered with dried water spots and soap. The trash can was overflowing. I should have taken that as my cue to run.Final review: This place is poorly run and poorly kept. Stay home and make your own craft cocktails!
The pros: cute decor, chill atmosphere, good drinks and a wide variety of them, unique food options The cons: unbelievably rude owner, somewhat dismissive staff (not such a big deal since my group didn’t really need someone coming by every five minutes but would have been nice to have been checked on more than once), my card was charged three times despite only having gone there once, food is…not very good Overall: yes they have rules, weird ones (what do they even mean by “no name dropping”?) that may seem pedantic, yes they’re not equipped to handle more than 10 people but that’s kind of a nice vibe. It’s quiet and chill. I got the Blue Painkiller and it was pretty good, not lacking in alcohol or flavor despite being pre-mixed. Their creme brûlée was apparently good but the veggies in the vegetarian yakamein were horribly overcooked it was like chewing rubber which is why I knocked off one star. My group went to get drinks and chill and talk, so the fact that the server(s?) didn’t come back more than maybe once wasn’t a big deal for us, but if you’re looking for a more restaurant feeling then it won’t work for you. Knocked off another star for the rudeness of the woman who was presumably the owner. One of our party asked what drinks were recommended and she basically told him she was too busy to explain the entire menu and just to look. There were only like three other tables. She also spent the night pretty much glaring at everyone in the room. You’d think someone who opened somewhere cute like Happy Accidents would have a good personality. Apparently not. The guy who greeted us at the front was rude adjacent. Not outright rude but definitely brusque which is probably fine for daily life but not a good look when you’re working in customer service. Also, I have no idea why my card was charged three times on three separate days for three different amounts. It’s been hell fighting with my bank to get the money back and when I called the restaurant about it they were very dismissive. So definitely monitor your bank statements after you go.
I was so excited to try this place and left so disappointed! After finally getting a chance to check it out with a friend of mine I loved the look, loved the vibe, and started checking the menu. We were carded at the door which was fine. Being a career restaurant worker i was fine with all of their house rules and even found them funny. They also intentionally bash poor reviews on their wall. Cocktails were expensive and definitely craft but looked good. Me and my friend found what we wanted and waited. Then waited. Then waited some more. And after over 30 total minutes we decided they weren't going to serve us. They knew we were there, knew we were waiting, weren't really busy, but I guess for some reason we weren't going to get served. We even watched both tables next to us get served but we got skipped. We ended up leaving and going to bosque down the street where we were served in less than 5 minutes.Happy accidents, I wanted to love you, but I'll never know if you were good because you wouldn't serve us. So disappointed.
Best drinks, best staff, best hang in ABQ. Love the unique and good tasting drinks. Food is creative (if a little hit or miss). Atmosphere is awesome. Music is at the perfect volume to enjoy but still converse. Goat man is the best.They have also gotten to know my name along with my wife and my friends we keep being there. Modern day Cheers!
A unparalleded, unique bar experience. They have over 80 cocktails on the menu. The cocktails were very well made. You do not have a dedicated server, each team member is a bartender and different staff mingle with the customers sharing stories and experiences. I highly recommend Happy Accidents.
Victim of success?I've had great experiences here, until recently. Seems like the service has been progressively worse each time, along with the quality of food and drink. I was disappointed the last time around after talking the place up. I guess hipsters walk a fine line between service and being too cool ?I hope they can get it together.. they brought a lot of great ideas to ABQ :)
Amazing place. Awesome list of great NA cocktails (I had the south side and it was to die for). Food is extra delicious. Staff is friendly and attentive. Seriously cool spot.
Vibe = ImmaculateDrinks = Decent and very weird flavor wise but they grow on you like your partners cousin who seems to be a conspiracy theorist but it’s okay because you vibe on the fact you both don’t trust the government.Food: the steak was okay but green chili poutine fries are so good and makes me feel like I’m committing adulteryStaff: super nice, helpful, friendly, and they all look like they know where the raves are at
Drinks and atmosphere were amazing, service is a little slow but just speak up and grab the attention of any of the bartenders and they will assist you.