Food was hot! 8:30 pm Drive thru was very slow...young lady at window very nice...
Wow they did not give me half of my order and I ask is this it she reply yes so I never checked was mad when I got home at them and me. DOUBLE CHECK YOUR ORDER AFTER 930
I ordered ahead on the app and arrived some time after the order was scheduled to be ready. There were 3 workers behind the counter. Shortly after arriving, one of the workers handed food to 2 other people who were already waiting inside. She then turned away without acknowledging me or at least saying that "someone" would help me. Neither did the other 2. One was at the fryer, one at the grill, and the other taking drive-thru orders. I stood at the counter for about another 5 minutes before speaking out loud that I must be invisible. Still no one acknowledged me. I had to get loud saying HELLO, EXCUSE ME before the guy with his back to me taking drive-thru orders finally turned around. He thought he was going to tell me to wait, but I told him that I had been standing there far too long for anyone of them to acknowledge me, and that I was picking up my mobile order. It wasn't until then that the same woman at the grill that had handed the other couple their food moved to find mine bagged and sitting off to the side.
Cleanest WC I’ve been to. Friendly service. Food is consistent.
Food is good but make sure your order is correct as soon as you get it and the wait times be crazy waited like 45 min in drive through one time, just make sure you order ahead with the app.
Food was hot however did not provide any sauces for mozzarella sticks, chicken rings or onion rings.. Very disappointed..
This restaurant, the manager was rude! The workers were lazy and had a lot of attitude and I waited over 20 min for 2 steamed cheeseburgers with no pickles and ended up having to be refunded! This White Castle doesn't even deserve 1 star! I won't be going back there!
I ordered a sack of shrimp nibblers and a chicken and waffle sliders. My husband ordered #2, double cheese sliders.Sack!!!!!! That's the smallest sack I have ever seen. ? Shrimp tested alright, not great enough to go back for! I specifically asked no bacon on chicken and waffle slider, but there it was. Gross and nasty ? bacon. Cook mentioned her ordering screen doesn't show specific instructions!! What does that mean?? Either they need to do something about the order display screen or person taking orders need to convey the specific instructions to the cook. Anyway, chicken and waffle slider was testy enough that my husband said he will go back for it. ? His cheese sliders were ok/ as expected... ?
Absolutely the worst fat food experience Ever! Since I now live in Florida I thought it'd be a good idea to get sliders for the Superbowl. It took us over an hour for our food. And they still cheated us out of cheese. Uggh!!! How inept can a staff be? And they had plenty of people working.
I love White Castle but today is a bad day to order. The door is closed and we cannot pick up our burgers! We needed to fall in line in the drive thru to pick up. They should open for pick ups only! This is the last time I'm ordering here!