Great tasty and hot fries. Forgot my lemon in iced tea even though it was clearly written on the receipt.
My meal was fine, but not fresh, and my mom's meal was messed up but they fixed it quickly.
Today is the second time I have gone there for breakfast through the drive through and my pancake syrup has been punctured with little holes. I reached in the bag to get the jelly and once again syrup is everywhere. THIS IS NOT AN ACCIDENT! Avoid this place!!
was not the best experience for sure . all the food was cold....burgers, fries and nugets. asked for sauce. received none. asked for coke. got dr pepper. was not my best experience with mcdonalds, which usually is pretty good.
I love this McDonald's if you're dining in they serve you. What a great fast food restaurant.
If Chick-fil-A breakfast burrito is put aside, McDonald's breakfast is second to none! Great egg McMuffin or McGriddle are amazing accompanied by the tastiest hash browns! ?
This is one of the McDonald's I love because when you ask for fresh off the grill, out the grease they don't give attitude like most do.Custom service is good
Mc Donald's Rt22 Brewster:Tried to order a simple McGriddle sandwich at 12:00 and I was told it was a breakfast item only, however McDonald's always advertises breakfast anytime on your time. What BS....
McDonald's get your app!Instead of the app simply asking me to update my payment information, it gave me an error message. It asked me to show the code to the person at the counter, and they would take care of me. Ha! No one knew what the code meant. It took three representatives, 20 minutes of waiting, and 8 people added in front of me on the line for the manager to finally stop what he was doing to assist me. He didn't understand the error message either. But as soon as he looked at the cash register, he found my order, why it was stuck, and I paid. All of that took about 20 seconds.Of course, then I still had to wait for my food. A 7 minite trip turned into 30 minutes for absolutely no reason. The app is horrible. While all of this was unfolding, I watched other people come in with similar mistakes. Instead of the employees troubleshooting the issue first, they always blamed the customer for potentially doing something wrong first. Where does that make any sense?? Even if I as the customer did do something wrong, I don't work here! You do! Help me fix it.I fully admit that the restaurant was in full on rush mode. The manager was on the line, putting orders together. (I hand it to him for pitching in, but that also means they are understaffed... hmm, maybe pay a little more during a pandemic...) They had a long line outside at the drive thru. I've also come to understand that they expedite the drive thru over dine-in orders to maintain their ratings. I get it. But the level of customer service was ridiculously low. Instead of griping at your customers, gripe at headquarters to fix their glitchy app.Upside, because of the volume, the fiod was piping hot and fresh. But they really didn't have much of a choice. The food didn't have any opportunity to sit.
This is the only McDonalds I've ever been to that gets my order wrong every single time. One time I went into the restaurant to avoid the drive thru and ended up getting an incomplete order after waiting half an hour. Another time I was able to listen to half of Pink Floyd's dark side of the moon album while waiting in the drive thru before they gave me the wrong order.... guys my order is simple: A large #1 with a sweet tea every time?. The new manager stinks.