First visit. Restrooms dirty, sinks leaky, floor wet, told me 10 to15 minutes wait for chicken. Customer next to me then said "they told me 10 to 15 minutes wait for chicken 10 to 15 minutes ago." So, I left and walked across the parking lot to Wendy's. 2 stars because I know the food is good from other locations.
I love Boston Market, and this is THE BEST Boston Market I’ve ever been to. I actually went to a different one in the area first, and it was unfortunately the worst I’ve had, so I came here immediately after for a round two lol (I don’t live near any BM’s so I had to take advantage), and WOW everything was FRESH AND HOT and they LOADED my bowl. The cornbread was unbelievable, so fresh, so hot. It was absolutely incredible. Please eat here.
Food was fresh, but the restaurant had a bad smell.
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This was one of our favorite restaurants on Rt 22 in Union.The food was always delicious, and the place was always clean.The staff was always friendly and efficient. I am glad it's one of the few restaurants that are still there on Rt 22 as it is expensive for restaurants to be cost effective in New Jersey with high rents and taxes.
I love this location. Food is always prepared!
Staff shortage so you can only do drive through.person taking my order didn't quite understand what I wantex,but food was good. So I will go again been there several times in past,but prefer ordering inside so I know if server understood request,and or did what I asked
Was there when they celebrated 36th anniversary. It was drive-thru only due to the surge in covid cases. Not surprise to see long line, and when it was my turn, they ran out of chicken, waited for an extra 15 minutes. The manager didn't say anything but I could see what happen through the window, the cars behind me however, were getting a little impatient, it would be nice if the manager let the customers know what's going on. I am sure the customers would understand the situation on a day like this. That said, the chicken was really hot, fresh, juicy and yummy, glad I ordered 2 of them
They closed the store, so we had to go through drive thru. Waited 40 min in line just for them not to answer at the speaker. Ridiculous. All for a doordash order, don’t work with doordash if you can’t keep up
This place is horrible when it comes to cleansingnes and customer service. All juices were water down and the staff is rude. Definitely not a place to sit and eat with your family.