great burger SLOW inaccurate service
I bought fries and burgers, all very tasty, but you can't have too many - extra kilos!
Great burger. Because of this, I expected more from the fries.
Oh always the best burgers and fries. Excellent customer service. James the manager is the best. Free peanuts.
I just wanna say thank you to the kindest woman i’ve ever met before, Nia, i’m sure if not Mia, if i heard you say that correctly. I really do appreciate you paying for my food when the card machine wasn’t responding to my card. Thank you so much. I hope you see this or someone shows you this. God bless you. I love my food by the way. Thank you five guys and Nia or Mia if i’m mistaken.
My friend and I ordered a salted caramel shake here. A couple hours later, we both got BAD food poisoning. I recommend that whoever is maintaining the shake machines to clean them regularly...they can easily develop and harbor bacteria over time...
Had a problem with my burger that the lead manager came over and fixed promptly, but the bespectacled man who took our order was passive-aggressive and very condescending. According to our receipt, apparently the man's name was Lorenzo. In the first place, Lorenzo refused to even take my order until my fiancé (who was with me) ordered her food first. The reason Lorenzo gave for this was simply an insistence on "ladies first!" While Lorenzo had a point about this being good manners and proper etiquette, for him to be as adamant and imposing about it was rude, inappropriate and uncalled-for in the context of a customer service experience. Not only this, but every time I politely asked him a question about if a certain condiment had been placed on my order or not, he would reply "You already said that" in an extremely passive-aggressive manner if I managed to accidentally repeat myself. Lorenzo's whole attitude made it seem like he felt the need to "put me in my place", when I in fact did nothing to deserve this treatment. This encounter made me feel like a victim of reverse racism, due to the fact the cashier in question was black and he was acting like he was under the impression that white people owe him something besides the money they pay for their food at this location. And if not reverse racism, then I am accusing Lorenzo of blatant gender-on-gender misandry.
Favorite burger place peanut oil fries are awesome!
You will always wait. Ordering online only makes it a slower experience - if you can imagine.
typical five guys, good service and a good burger at a decent price. quite busy around 5pm.