The first time we ever ordered from them last week, there was a hair cooked INTO the food, not just stuck on top. They sent a 20% discount for the issue. Tried using coupon today, we place the order online for delivery, I ordered at 6:04, Fernando the delivery driver went out at 6:18. I could see him driving all around Point Pleasant and Brick. while his car was down in Princeton Avenue on the map, all of a sudden my order said it was delivered. I went to my front door, and it was not there. I checked the neighbor to the left, the neighbor to the right, and the neighbor across the street. No food to be found. I called the shop, and told them that I wanted a refund. she asked me If it was the order with item A and B, I told her not only was it item A and item B, but there was also an item C in an item D, I wanted to make sure I was going to get a full refund. she told me she was going to refund the money and my food should be there any minute. Okay great. about 10-15 minutes went by, and I heard a knock on the door. I opened the door, and I see my food, and I see the delivery driver running down the street back to his car. So he dropped it off a few houses down, came back, picked it up off the porch, and put it on our porch. So the food was late and cold. Then about 5-10 minutes after that the shop calls me back, and it's a different lady from when I called the first time, and she's asking me when do I want to come and pick up my food. I explained to her that it was an online delivery that got botched and the other lady I spoke to said I was going to get a refund in my food replaced, and my food was just dropped off. This second lady asked the first lady if she wanted to talk to me because there was apparently some kind of dispute between the two of them over what I said. Not ever once was this supposed to be a pickup. Needless to say, after two poor experiences and a row and then going on to Google reviews and seeing everybody else's one star reviews with the same complaints...I will not be ordering from this location again.
This is an excellent Jersey Mike's Sub Shop. I stop here about twice a month and have always had a great sub sandwich. The staff have always been friendly, polite and professional. Keep up the good work.
This is an excellent Jersey Mike's Sub Shop. I stop here about twice a month and have always had a great sub sandwich. The staff have always been friendly, polite and professional. Keep up the good work.
Always a good sandwich, but I love the store on Bridge Ave in Point Pleasant Boro. the staff is fast,professional and always friendly. The owner should be proud of his product and his people
The 43 is amazing. The staff was super attentive and courteous. The place was clean and tables were arranged for a great dine in experience.