I'm not much of pasta person but I went there for my wife she likes the place. So I assumed they must have something more than only pasta .I found only one listing of a steak and I've never seen a steak so small in my entire life I don't think I've seen hamburger patties at Burger King that's small and I'm not exaggerating. Now I know why the place was dead and every time I've ever gone to one of those they're dead. I haven't been to one of many many years and I'm pretty sure that's the last time I'm ever going there.
When we first arrived, I opened my napkin and the silverware was dirty. We asked for new ones, but they also left the dirty ones on the table. Our server was nice, but the food was less than mediocre. The couple next to us were complaining as the tea was cold and the coffee was the end of the pot and too strong. I didn't like this Olive Garden the first time I tried it and my opinion has not changed during this visit. Will not be returning.
We had a large party of 18. The server we had did her best. The restaurant was understaffed. But that was not our main concern. We had to send back several drinks and 1 appetizer to be redone. The kicker is: when they brought out the soups and salads, they also brought out our main dishes!!! NOT GOOD!! When we complained to them they said no problem, we'll leave it here and when you're ready for it, we'll give it to you. OUR FOOD IS SITTING OUT IN THE OPEN AMONGST PEOPLE, NOT COVERED UP, JUST THERE!!! I believe they're telling us "we don't want you here"!!!!!
I ordered a family meal. Chicken Parm, salad, and avocado dip. The chicken every piece was burnt. The bread sticks were loose at the bottom of the bag. The marinara sauce was in a big white bucket containing less than a quarter of sauce; the dip was not enough for 1 person. The chips were burnt also. I will not be a patron of this location. I paid around$100 and had to throw in garbage. I ordered food from another establishment, Magiamo's and the food was Terrific.
It was just ok. My server was great but the food was just ok. The staff not that friendly as when we left there were 4 people at the host stand and not 1 person said anything to us as they were busy with their own conversation. This place really needs a good cleaning as the spider web above our table hasn't been cleaned in a really long time.
I planned ahead and decided to order a bit of food for a family get together on New Years Eve. I'm from out of town and decided to order from here about 3-4 hours in advance. My office usually orders a half tray of fettuccine alfredo, a lasagna, and a catering sized (half gallon) soup and knew that 4 hours was enough advanced notice (at least at the locations in my area).I scheduled the pickup for 5 pm. I arrived just before 5 and was told that my order would be ready in 'just a few minutes'. I was first told that they're just finishing everything up and getting it ready. 30 minutes later, I was still waiting for them to finish the order with no real update. I was then told that they are still cooking the soup and it should be soon... I was there until 6 pm, over an hour later than scheduled.The food was good and gets 5 stars in my book, but the inconvenience of waiting an hour for a pre-ordered meal loses stars... 4 hours was a decent amount of notice for a relatively small order that they offer as a family bundle on their app. They should put a general notice of how much advanced notice is needed for these items.They got an extra star for an apology and gift card to come back, but the entire situation seemed subpar compared to the locations in my area.
We enjoyed our meal, the food and the service were good.
Always get the soup and salad and never disappointed. I had a new appetizer with breaded shrimp and peppers and onions. That was really really good. Great service from a young man there very attentive and came back to check on its regularly.
We had a wonderful experience! Everything came out as ordered and our server Shyla (sp?) Was lovely, attentive and kind to my goofball boys who are ages 21 to 17 and hadn't seen each other in a few weeks!
Friendly staff, excellent service, short wait time, food was very good. We had two toddlers, staff very accomodating. Tip: come early if you want certsin kinds of soup as they run out close to the end of the night.