Dunkin'

2701 Bergen Town Ctr, Unit #40B, Paramus - 07652
63 reviews
Coffee Shops Coffee Coffee & Tea
(201) 753-5125

Terrible service I go to the school near the mall and evrey time i come here the people are incredibly rude! Today I went & ordered an iced coffee with cream & liquid sugar…they put 3 cream and 3 cane sugar in this drink i almost spit it out!! When i asked him nicely to remake the drink he started yelling at me! He said “cane sugar is sweet!! This is what you wanted!!” I said you put three in here! I didn’t ask for three please remake it and put only 1..The man angrily took my drink away…added slightly more coffee then tried to give it back to me instead of making me a new drink! I just took it because i needed to get back to class but i will NEVER go to this location again!!

Hair in drink, owners don’t care as they reached out but haven’t responded to me. Their phone number does not work. Dirty

Fast service, good coffee. For some reason the light and sweet coffees aren't the same as when I visited a few years ago.

Fast service, good coffee. For some reason the light and sweet coffees aren't the same as when I visited a few years ago.

At 9:30 in the morning the donuts are as stiff as a hockey puck absolutely terrible.This is not my first experience with terrible donuts always hard they are never fresh pathetic I wish every franchise would close absolutely garbage food.

Service is fast and customer service is excellent

WARNING: Not Deaf friendlyThis happened pre-covid, before the mask mandate.Ordered a medium mocha by typing it out on my phone: drink, size, no whipped cream. I wasnt expecting the cashier to say anything except he did. I couldn't hear that one sentence and said, what? He angrily said, anything else?!? Now I'm questioning if he got my order right since I couldn't hear the order. Bf came in, saw my face and asked what happened. The cashier kept trying to dimiss the whole thing, saying nothing happened. He asked to see manager, who then started gaslighting me by repeatedly saying "oh, he wasnt yelling. She heard wrong" Somehow that changed to "talk to me outside" as in fight me tone. I didnt even say anything? I am a Deaf woman and they were 2 abled male with accents.I have encountered so many ignorant people, but they set the bar as they are the first to resort to violence. Not suprised, but I guess there are people who will go extreme length to not be accessible.Update: I filed compliant with the corporate and the store owner emailed back, asking for my address to send me $5 giftcard...

Great service and clean.

Great iced coffee

Fresh brewed unsweetened iced tea and corn muffin were great small breakfast