Manager told me “i don’t have to come back” basically letting me know she doesn’t care about anything i said! I use to work at chipotle! & i let her know this, because i know how it works, but the fact that not only the linebacker gave me attitude for the rice being called for, & the girl in the line adding the toppings gave me horrible customer service, the cherry on the top was the manager telling me while laughing that i should just not come back bc she honestly doesn’t care. disgusting team. Disgusting Team work, I can’t believe how bad chipotle has gotten wit the service. They didn’t even gave out their names because nobody knew each other’s name, a lie so i don’t add it in this review because they’re so use to the bad reviews. Dam that must suck.
This has to be the worst Chipotle in New Jersey! Every time I place a pick up order, I have to wait 45 mins to 1 hour after the pickup time to get my order. It’s more frustration than what it is worth. I don’t know if it is that they are severely understaffed or what but they always end up closing the doors on people way before closing time, and to top it all off my order is never right. Waste of time and money. I will not be returning.
this the second time my rice was hard omg
Service is very lackluster at this location. They seem understaffed and overworked. No mobile ordering ahead and if you are paying with cash they want exact change. The portions of meat are incredibly small compared to other Chipotle’s (barely a quarter of a spoon!). The chicken was over seasoned, very salty while the steak was a little dry but acceptable.
Never makes order correctly
I like Chipotle. Haven't been to one in a while. Ordered a steak burrito, listed at around $10, with extra meat, which somehow came up to over $15 but no receipt offered? Realized later that they didn't even give me napkins. On top of that, the seasoning is off oh, the meat is dry and doesn't even really taste like steak. Definitely not consistent with the usual Chipotle experience, it's like this is a fake Chipotle, not the real deal. Very disappointing, $15+ for an unenjoyable meal. Lots of other yummy options in this food court, I highly recommend picking any other one over this one.
Never choose this restaurant by uber eats, they don't give the entire order!!
The girl working today had so much attitude when i was trying to be nice. Totally rude, did not wear her mask fully up and this was actually the only bad burrito i have ever had
Dear upper management: This location is horribly under-staffed. Do something about it.Associates are extremely nice and doing their best. But you need to hire more people and expand.
Employees can't follow simple directions and do things their way. Food was good tho