My go to Dunkin'. I love this place so much and the manager Jasmin is so sweet and always super helpful and she does everything with a smile on her face. I would rate my experience A+ Thanks you Jasmin!
Not only did it take her 10 mins to get off the phone and take my order but she got my order completely wrong. I ordered 1 coffee she charged me for 2 and gave me 2 coffees which were completely wrong. I then ordered a sandwich and hash browns and my sandwich was burnt and no has browns were given to me. So I got overcharged and my entire order was wrong. What a waste of $17 I will never go there again. Horrible customer service for a simple order.
The baristas are awesome, however this location is extremely busy and needs more workers. I waited over 20 min on my way to work to even hit the register. That is way to long when your swinging by on your way to the office. I like this location, it's very convenient but they need more workers to make it viable for people who do not have unlimited time to stand in line. I hate not leaving stellar reviews :-( wish this location was better staffed.
I go there because the Edgewater location is usually very full and it takes a while to get your order in, now I know why so I go to this one to try them out bad idea, the place is empty so I'm assuming everything will be OK, nope the lady behind the counter has such a bad attitude when I order my food she will bag it and throw it does not say anything just goes to the back, even when you pay she does not check the credit machine and give your receipt just bags it does not say anything and goes.
Best coffee
Very slow service, gets order wrong a lot.
There is only one person in the mornings around 7:30am. She is unfriendly and very slow. Waited over 20 minutes just for my order to be taken. Many people leave because the wait time is so long. Even if I have submitted my order via the app - when I arrive it is not ready. They definitely need two or more people in the mornings (a person making the food and another taking orders and completing coffee orders). Very disappointing!!
Open during squall weather ?
I find that Dunkin is consistent and their decaf coffee tastes the same from venue to venue. Service was good and I got what I needed.
I find that Dunkin is consistent and their decaf coffee tastes the same from venue to venue. Service was good and I got what I needed.