McDonald's

621 Broadway, Newark - 07104
148 reviews
Fast Food Burgers Coffee & Tea
(973) 482-3002

As a frequent customer of this McDonald’s I am furious that you have your workers working under a heat wave with no type of air conditioning. I walked in to order with my kids and had to take my order to the car and eat in car which was very uncomfortable with 4 kids bet way better than eating in a place where it was difficult to breath. If you treat your employees like this than this is the reason your customer service in this locate is poor. As a franchise you shouldn’t be involved in this type of business never the less in any type of customer service business. I will not be returning to this location as my money is worth more to other businesses and their employees. I hope this is read by as many and do not support this location we have to stand up for the elderly and more kids that work their.

McDonald's is the worst food you can feed to your kids and for yourself the burger ? bun so hard it Crack your teeth by the time you get to your car the food is cold and McDonald's has the same menu from the 80s and 90s you better off cooking at home and with this inflation nobody has money ? to buy terrible food like McDonald's frankly I don't know how there were relevant for this long a peanut butter and jelly sandwich is way better than a McDonald's cheeseburger ???????????

i came here at 1:06am after i had gotten off work, google says they close at 2am so it was plenty of time before they “closed”. I went through the drive through and nobody responded so i pulled up to both windows and was ignored by three different people. Two women just sat there talking in front of the window even after they saw me. (pictured below) update your hours or get better employees! Will not be coming back to this location.

This Mc Donald’s is ran poorly. The management is nasty and they ignore paying customers. They leave the register to a guy that also has to take both in store and drive way orders. The fries sit out all day. I came home to cold frozen fries. I will never come back to this establishment. Do not spend money here.

Young man at the order pick up was so unproffesional, direspecfull, . The Manager a lady was just laughing while the young employée was direspecting me today. racial motives.. Anyway!! I didnt know what was funny to that manager!! Security even came but wasn't able to do something.. The store employe (young man) was obviously trying to escalate the situation...This is my last time in that place ! Good luck!..

This restaurant is terrible !!! They are always messing up my orders all the time. They always forget certain items and they also have sent me the wrong order plenty of times as well and as of matter of fact they just messed up my order again today ! this place is horrible do not go here I wouldn’t recommend it !

I went through one of the drive thru lanes last night, and waited for about 15 minutes as they only took orders from the other lane. I was not able to back up my car, so I went forward to ask what was up. When I got to the only window open, they said they were only taking orders from one side. I suggested they put up a sign, and asked if could take my order at the window, they said I would have to go through the drive thru again. I am not going here anymore for this, in addition to the times they got my order wrong.

Extremely rude and attitude for absolutely no reason. My boyfriend and I mobile ordered and once we got home, realized they forgot to give us one of our sandwiches that we ordered. My boyfriend called and the lady who answered responded with “y’all didn’t bother to check the bag?” As someone who also works in customer service, her response was completely unprofessional and uncalled for. It’s not the customers job to make sure you package their order correctly. Especially when it isn’t even busy.

If you’re not white, don’t go here. They watched I standing there to order but didn’t say a word. 100% racism place

Ordered through Grubhub and they didn’t double check order and didn’t add 3/4 chicken nuggets to our order! They’re constantly doing this! And here we are trying to support these food establishments because we want to support our community and in return we deal with such incompetence!