The only way to order is through internet, which already complicates things from travellers from outside US. But besides this, I waited for more than 30 min and then I asked the woman working there what happened with my food. She immediately brought me my food completely cold. The girl in front of me had already complained and I guess the woman that seated by my side also did because quite some time after I left she was still waiting. Expensive for what it is and awful service. It was not even full.
Vastly over priced "fast" food. Avoid if you have limited time there. Food in the same order for us arrived over a span of 30 minutes. Orders were mixed up several times, and we had to ask multiple times to get one of the items in our order - a grilled cheese sandwich with a Sprite - to be served when everyone else had already finished their meals.
Welcome to Newark Airport, land of overpriced mediocrity driven by corporate greed.The food is mediocre and way over priced. There is no way to order from a human, you have to use the flakey iPads that force you to watch ads before you can order. It takes 15-20 minutes to get your food, even though it is assembly line frozen food. The staff, when you interact with them, are nice enough. The rice is over cooked, the broccoli is mush. The sauces are extremely salty. This is the kind of food you order at 3AM when you know the hangover is going to last 2 days.
Price is not to bad as where it at. Everything I had are very salty, and over seasoning.
What a disaster! Ordered a draft Asahi and it came out warm. It goes way beyond me how you can even serve warm beer. I asked if any of the other draft beers were cold, which I was told they weren’t, which didn’t really make it any better. The food came out, tried their sampler. The wings and ribs, very dry and the ribs way to sweet. The fried dumplings were way over salted and this comes from a salt junky. I will welcome the day when Newark airport will bring in real restaurants with owners who care what they put on the plate vs. their current industrialized mass restaurant institution
We ordered spare ribs, Korean salad and vegetable fried rice. The ribs were okay, the vegetable fried rice came in chunks, obviously put together half-assed. The Korean salad was simply not edible, the vermicelli was hard and not even halfway cooked, mixed together with some sweet and sour sauce. Really really bad. The waitress was nice to help us order multiple things in one order, but ended double charged us. It was very unfortunate that we had a bad meal and now have to dispute that with the credit card company.
I wanted something special before flying back to Addis, so this place caught my eye. I had an AMAZING dumpling experience in NYC a couple of years ago, so with that memory in mind, I ordered the pork, leek, and shrimp dumplings. The dumplings were super expensive, but I was willing to splurge for good food. The food was tasty, but average at best. Five dumplings for a grand total of $16.70 should be magical. But, there was no magic. The atmosphere was nice, and there were plenty of outlets to charge devices. The tablet for ordering was also a nice touch. As for service, someone brought my food, and that was my only (brief) interaction with a server. In short, the experience was overpriced not memorable. Average.
The food is decent, takes a bit of time though.The most unacceptable part was an employee there walking around the seating area, screaming at the top of his voice without a mask. I could LITERALLY see omnicron flying out of his mouth via droplets and landing on all the seats and even the kitchen platforms.I really hope I enter 2022 without the rona ??
Very disappointing. My dumplings came out quickly because they were pre-cooked and cold. Very oily. When I asked for fresh dumplings the lady was very put out and said they were, so I asked why they were cold and she didn’t say anything and went off muttering under her breath.
No dumplings at the store named 'dumplings'. I asked and was told they have everything on the menu, but no dumplings on the menu. I have had dumplings here before. Newark is bad enough, was hoping for dumplings when I jockeyed for a place to wedge myself in. Warm chardonnay