THE WORST DOMINOES EVER !! THE MANAGER IS SITTING ON HIS PHONE IN FRONT OF ME NOT HELPING , ONLY ONE PERSON HERE SPEAKS ENGLISH!!!! I ordered a Brookie & it was BURNT TO THE CRISP & completely uneatable , so Ofcourse I came back & they are making me a new one !!!!! I’ve been sitting here for 10 minutes & they haven’t answered no phone calls !!! They just keep letting the phone ring !!!!!! THEY NEED TO SHUT THIS PLACE DOWN !!!! They just tried to give me another burnt brookie & I gave it right back !!!!!! YA WILL LEARN TO MAKE MY FOOD CORRECTLY
I've never had a problem with the food being prepared or picking up on time. The owner doesn't have change in the register and there are no signs posted that you need exact change. That is pretty much like stealing. If you can't give me change tell me so I can pay by card or bring in exact change. I now have a .68 credit I'll be applying next time I go there if I go back. Just tell people you don't want to get change there is no more change shortage that's just lazy.
Cashier with brown hair had a very nasty attitude from the minute I walked in! Even another customer said the same thing while we waited for our food! I wouldn’t come back or recommend coming here with workers that greet you that way!
Worlds worst Dominos!!!!!! Dirty, it smells and the manager is just as uninterested in taking care of the customers as the staff !!!! Asked counter person if the additional sauce that I paid for was inside of the box and I was assured that it was. Luckily I checked when I got to my car and no surprise it wasn’t there so I had to go back inside and ask for it ! Tell all your friends, family, and even enemies not to go to the store on Central Avenue in Newark !!! Worlds Worse !!!!!!
This is ONE of the worst customer service locations connected to Domino's Pizza. The worst part about this location is most of the workers located here are ALL black people. Domino's need to be MORE DIVERSED in predominantly black locations.I say this simply because I was treated like I didn't belong here.The young lady was working by herself (not my fault that's corporate fault), and she ignored me when I told her I was her to pick up an order that clearly stated on my phone it was "READY for Pick-Up."She ignored me and took a telephone order right in front t of me like I wasn't there.Of course, I showed my true colors.Why must I show my TRU COLORS (no question mark needed).Another customer came in heard the loudness and told me,"This is not the first or last time you will get service like this."He also had an order to pick-up.WE both waited 20 minutes more watching this worker, casually AND nonchalantly box 6 pizzas and prepared them like WE weren't there.I AM NOT EXAGGERATING!!!Basically she wanted to prove to US that she will move when she get's READY to move. I was BEYOND mad!!!I was about to leave, but then I asked myself, "Why must I go outside my OWN community and go to another location in order to get good and descent service.I love NEWARK NJ!!!Newark did not MAKE the people the people MADE Newark.She finally proved her point and decided to give US our service.After I paid, I wanted to show her that money "Ain't NO THANG" and toss that "Waited Food" right on the glass barrier.It was the principle that matters.But I didn't want to give her the benefit and plus my momma wanted her food.****ENCLOSING***Domino's NEED to hire MORE diverse people in predominantly black locations. Make customers feel like,"It's not me, it's just the people that Domino's Pizza hire."That's my opinion and I'm sticking to it. ~DUN
Worst dominos I have ever visited. They literally throw the dough with some cheese at rolling toaster and give your pizza within a minute. Stay away from this domino, but it would be better if you run away from this store, unless you want to get diarrhea.
Service was so slow. I ordered on-line and the app notified me that the order was ready for pick up. When I went to the store they told me they were taking from the oven to put it in the box..for over another 15 minutes... why tell me its ready when its not. I was not happy
Ordered online and said ready on the app 12 minutes ago. Still waiting for my pizza and here with another customer and his order was ready a while ago too. Idk why they they sooo slow and if they are please inform us on the app.
Wish i could give no stars!!!!! disgusting horrible attitude! bad management! i made an order and called to see why i did not receive my order almost 2 hours later, and the person that answered the phone with a very heavy accent said "oh your order is canceled the driver isn't going back there" and then she hung up on me! Unacceptable!!!!!!NEVER ordering from them again and will be sending a complaint to headquarters!
If I could I would give a 0 star review, waited two hours straight for the pizza too come and when the tracker finally said it was delivered the delivery driver wasn’t even outside of anywhere to be found. Worst customer service ever they don’t even answer the phone, they wait five minutes until hanging up. Don’t order from here unless you don’t want your pizza to be delivered or for it to come late.