I'm a nanny and I often bring the kids here after picking them up from summer camp. It is their favorite place for lunch. The Mac and Cheese is their regular order and I always enjoy their new "charged" drinks like red apple cranberry. The food is always prepared fresh and arrives hot and tasty. The staff is helpful and polite and the store is dining areas are always clean and stocked with condiments, napkins and utensils.
My spicy take chicken sandwich was missing the spicy pickle chips and the salad I ordered my girlfriend to-go cost 13 bucks and was no bigger than my half salad I paid 7 bucks for. I honestly feel a little ripped off. Contacting customer service to hear their opinion on the matter until I leave a final review.Update: They reimbursed me with a new meal.
Panera was the best years ago,last 2 times I went I asked for provolone instead I got a skinny sandwich on a baguette with yellow cheese,they don't serve ham any more by still serve pork bacon,whats the difference?,my sister sandwish was not toasted and the turkey in the sandwich was not folded pretty to accommodate the lettuce ,it was just thrown inside with yellow cheese and cold,she did not eat it. Panera use to make sandwiches that were classy, beautiful to the eye,now I feel I'm home opening a bag of bread with yellow cheese,what's happening, we miss the old Panera,Will not go back.
My friend accidentally left her wallet on counter with no one behind us. Didn't realize it until I got a notice from my bank that they suspected fraud. So I believe cashier gave her wallet to a friend and they went shopping at Target, Home Depot several times. Thank God they got them on camera and she will get her money back. DO NOT trust their employees at the Mt Laurel location!REALLY SAD.
I had SUCH. AN. AMAZING experience at Panera today! My best friend and I came for dinner and we had confusions with our salad orders. My friend ended up getting a different salad than she expected when ordering and was unsatisfied with her meal. All of the sudden, one of the staff named June (shoutout to June!), approached our table and offered to make a different salad for my friend. Neither I nor my friend expected this type of kindness; and June did not fail us! She offered to and made a new salad for my friend, even though we insisted on her not because of the work it would be. She insisted on us being satisfied with our meals, and even offered free cookies for us. What an amazing experience, it truly made our day!
Use to go to the Nixon Drive location but staff messed up way too many times on how they prepared food. Last straw was when Frontega Chicken sandwich literally had no chicken. Drove to Mt. Laurel despite it not being nearby and while subpar, I still had some patience left. Well, today I ran out of patience when our sandwiches & soups were barely filled. Spent $30 with absolutely nothing to show for it. I could be forgiving if I knew they were visibly busy or it was during their rush hour, but it wasn’t. Doesn’t help that this a continuous pattern for both locations so can’t say it’s a one time thing. Welp, no longer eating at Panera.
Fast service, nice looking inside and outside patio. Food tasted great. Ordered buffalo chicken bacon pizza, mac and cheese, ceasar salad, chicken noodle soup and tuna sandwich. Disappointed they did not have Turkey. Bacon turkey bravo was my preferred sandwich. Also ordered green drink. Nice atmosphere.
Expensive & nothing exceptional. The salad was warm & dry. The chicken sandwich was dry with very little sauce & finishings. The juice was ok. Again, nothing exceptional will not be returning.
Should be zero point!!!!I have a to go order with two cinnamon bagels. They forgot to put inside. When I called them, they told me the only way to get those is to visit their store again. They refused to deliver for this missing item. I have to place another delivery order to get the bread.If I placed an order and didn't pay. And when your Panera ask me for money and I replied the only way you can get is come to my place, would you accept that????
I love the tuna salad, but I forgot to ask for rye or multi grain so I got it on the giant foccacia bread - too much bread for me (still gobbled it all down). Tried the chicken Thai soup - amazing. Going to need a nap now.